Guest User
September 18, 2024
This was, without a doubt, one of the best hotel experiences we have ever had. Everything was superb from the moment we arrived until the moment we left. It’s a relatively small boutique luxury hotel set in an old royal palace. Our room was spacious, comfortable, and very well appointed. The lobby is elegant, yet quaint, with nice seating areas to relax or to have a drink. The inside restaurant is set in an impressive library. The outside restaurant is set in a beautiful courtyard. It has the ambiance of a countryside chateau. The service throughout our stay was outstanding in every way. The staff knew us by name, were extremely friendly, and consistently went out of their way to make sure we enjoyed our stay. They helped with directions, recommendations, transportation, and reservations. We can’t say enough good things about this hotel. We thoroughly enjoyed our entire experience, and will definitely look to stay here again if we return to Madrid.