Frederick
September 5, 2023
The front desk was great, but the room was dirty from the air condition blowing dirt in the air. The filter need changing. On top of that the shower wall tiles were missing. There was two big holes where the ADA bars were located. The day that I was going to check out I went to have breakfast to come back to my room at 9:13am the clean up service put everything that was not in my bags into the trash. My waters, food, work and clothes. I went to see the manager to ask what time is check out and he replied noon. He apologize and said he could not replace anything and he can’t comp my room because it was paid through a third party. I appreciate your responds.