Les Jardins d'Anaïs

Booked and paid through *******. No receptionist on duty so collected key card as requested from a locked box. Dark hallways and tripped over a stair finding room. Next morning was told I hadn't paid my bill. I told them I had, through *******. Insisted on payment. Taxi waiting so I paid with a view to sorting it out later. Later realised that they had given me someone's else's bill (after ******* very helpfully intervened). Very poor. I will not be returning.

Don’t waste your money! Was expecting a lot better for what we paid €291 not including breakfast. Room was clean on the surface but I found dust on curtain rails, window sills and skirting boards. Rooms are noisy due to slamming doors, church bells and a flight path! Broken blind and naff toiletries. Worst complaint for that money you did not even get a free bottle of water!! Small glass bottle from mini bar was €6. Feel completely ripped off. Breakfast at €22 was also very disappointing. We went there from the Novotel Suites… now they are worth the money! Couldn’t fault them so stay there instead.

We loved this property. Personal touch at check in, quaint, clean, comfortable, quiet. Huge room looking out over the tree-lined street. Excellent location- walkable to the Grund area with restaurants and the quaint overall feel of that area of Luxembourg City. 12 Min drive to the airport was helpful for our morning flight out. Great stay!

The hotel was in a great location. The room was appointed nicely. It had a lot of personal touches.

Went to LC x a quick meeting from london. i could tell place would have been very quiet, and it was. i learned how to get around by bus, stops 1' from hotel, and go to haute ville of the train station. polite staff, ok breakfast. large room. i did not have the time to try the restaurant which, apparently, is very well known in LC. only remark is a group of north americans guests coming back at some point during the night and deciding to have a loud chat in front of my room (06). and then said hello to each others with a loud belch that woke me up! we all have been there right? NOT. i will go back.

I had meetings in Lux City and i usually stay at Sofitel Le Grand Ducal but it wasn't available. Via H.com i found this place and i am extremely happy about the choice. Hotel has 7 rooms, i believe, and is a bus ride away from Haute Ville and the train station. i came from london and took a taxi but i pretty sure i could have come by bus, all free in Lux. my room was pretty large, all a bit old style and maybe not for tech lovers but i adored it. apparently hotel is best known for its restaurant which i will eventually try in the future. as everything in this little jewel of a city it didn't come cheap but here nothing is. i had a simple breakfast because i decided to have a simple breakfast but more choice was offered. Professional staff all together. i am very happy and i will go back.

Boutique hotel with impeccable service and superb restaurant

Lovely hotel. Very friendly staff, Excellent meal in restaurant. Beautiful suite , spotlessly clean. Lovely garden and terrace. Just on edge of city centre , but only few minutes walk. Very easy parking.

Quaint small hotel in a lovely quiet area of Luxembourg which is accessible to everything the area has to offer. Gardens are pretty and the rooms are delightfully decorated - however a fridge that didn't work, a leaking tap in the bathroom and a very poor shower were disappointing. Our visit coincided with the hotel's staffing levels being impacted by covid which we were only advised of afterwards. Regretfully poor availability of staff meant we didn't receive the expected 'luxury' service.. The staff being further stretched by a private event that took place during our stay didn't help and resulted in us deciding not to dine in the restaurant which was a shame. The lady who served us at breakfast and the gentleman who served us cocktails on a couple of occasions are worthy of comment as they were both very helpful and pleasant (we didn't catch their names). Unfortunately our overall experience would deter us from staying there again.