GGuest UserCheck-in date: 7 June 2025
Room type: Deluxe King Room
Rating: ⭐⭐⭐⭐⭐ (5 stars full!)
This business trip chose to stay at Lufeng Longshan Hotel, it was a wise decision! The whole experience far exceeded expectations and left a very deep impression on me, especially the waiter named Xiaochu at the front desk, who must be named and praised!
About the overall hotel experience
Excellent location: The location of the hotel is very convenient, whether it is to go to work or explore Lufeng city, the transportation is very convenient, and the surrounding living facilities are also very complete.
Comfortable environment: When you walk into the lobby, you feel bright and tidy, and the decoration style is comfortable and pleasant. The room was cleaned spotlessly, the bedding was soft and comfortable, and I had a rare good night's sleep. The sound insulation effect is also good, ensuring the quality of rest.
Perfect facilities: the room is fully equipped and well maintained, air conditioning is strong, hot water is sufficient and stable, and the network speed is very fast, which meets all my needs for work and rest. The public areas are also kept very clean.
Value for money: Comprehensive environment, services and facilities, the price is very high, definitely worth recommending.
Focus on praise the front desk clerk Xiao Chu
This stay experience can be so perfect, a large part of the credit goes to the girl named Xiao Chu at the front desk! Her service is exemplary:
1. Warm and thoughtful, at home: From the moment she stepped into the hotel door, Xiao Chu greeted us with a sincere and cordial smile. When checking in, she was extremely warm and friendly, without a trace of impatience. A sentence ”the journey is hard, welcome to Longshan Hotel!” instantly eliminated my fatigue all the way, feeling as warm as returning home.
2. Professional and efficient, meticulous: Xiao Chu's business ability is very skilled, and the check-in procedure is fast and accurate. She not only clearly introduced the hotel's facilities (such as breakfast time, location, etc.), but also asked me if I had special needs. When I learned that I was coming to Lufeng for the first time, she was very enthusiastic about providing advice on surrounding food and attractions, and I was surprised by this meticulous service that exceeded expectations.
3. Proactive and solve problems: During my stay, I had a small question about the room facilities. I called the front desk and just answered Xiao Chu. She listened patiently to my description, gave a clear answer at the first time, and asked if engineers needed to come to see (although the problem was small). This proactive attitude to solve the problem made people feel very at ease and practical.
4. Sincerely friendly, warm smile: Every time I pass the front desk, whether Xiao Chu is busy or idle, she will meet with a warm smile and nod her head. When checking out, she is also efficient and professional, and sincerely wish me a smooth journey or a smooth work. Her smile and sincerity is a shining business card of Longshan Hotel!
Show more