Hotel Ritz Capital Reviews

Great place to relax. Clean rooms and surroundings. Close to restaurants and beautiful sights

Excellent localization Friendly staff Breakfast to improve

I've booked on 15th of May Ritz Capital Luanda Angola for 3 nights from 25-28 May on **********, paid 187 euro, the hotel confirmed the booking. On the 25th of May we arrived at the hotel and they refused to give us a room because they allegedly terminated contract with ********** on the 19th of May. We've argued for 4-5 hours, The Ritz Capital hotel managment even admitted that they could see that we paid already but they wouldn't give us a room to stay. We used random guests to translate, called the police etc., it didn't help, no room. Attached find the letter of Ritz Capital where they instruct their recepcionist not to give room to those who paid for ********** or other platforms. We had to go and find an other hotel middle of the night with all our luggages, of course it was more expensive, and we can consider ourseves lucky to had one for the 3 nights we paid already ...

This hotel is outsanding value for money in a city that is very expensive! An exceptional deal. Cons: - Hotel isn't marked. It is located on two floors of a multi-use building, and doesn't have a sign. -Slight water damage in bathroom Pros: -Oustanding value! -Great staff - extremely polite and helpful. -Rooms are very clean and comfortable -Location is excellent and very convienient to everything in the Luanda Central Business District. Restaurants, tourist sites and shops within easy walking distance from hotel. -Excellent, generous breakfast service I am rating this hotel 10/10 because it is such an outsanding deal. I would definately return and stay here again.

Rooms space are good Economy wise good Wifi connection was bed , in bathrooms doors are not closing and broken so 2 businesses persons or family with kids can't leave

The breakfast was of very low standard. THe surroundings are not appealing Theres no signage

Great place to stay.

It is value for money in the middle of the City.

Rooms are spacious at a reasonable cost.

⚠️⚠️I booked 12 nights and didn't sleep 1! It's cheap, yes, but it's in a common building, 2 floors with hotel rooms and the rest private apar**ents, a dirty street, ************ in front. The photos are from the opening of the hotel, nowadays it has nothing to do with it!!! The hotel has no indication of where it is, the elevator doesn't work. How dirty are the sheets, walls and closets! Don't open the windows, it smells bad. Of the 12 nights I was not reimbursed €1 🤣 I went to the RK SUITE 🥰 FAIR PRICE, SEE THE COMPARATIVES TO PAY LESS. I'm not even talking about the workers, this hotel has to close!

We made a reservation a week in advance and when we arrived they told us that they had no rooms available. A shame!!!! They left us stranded! The same thing happened to another group of guys. Don't book!

Petit hôtel pas mal pour des courts séjours. Équipements confortables en général personnel acceuillant Problème de réservation avec ******* et l'hôtel !!! Mais la solution trouvée après insistance