Guest User
February 16, 2024
I have been traveling for half a month and have stayed in the dirtiest and worst so-called four-star hotel. The first three photos of your room, the room smells fishy as soon as you enter. The front desk said that it had just been cleaned, so I opened the window to ventilate. When I was ready to sleep and pulled open the bed, I found that there were unknown hairs on the bed, and there were more than one, including the sheets and quilt covers. I contacted the front desk and told me to wait. When the uncle who came to the room service came, he was very angry and told me that there were many people during the New Year and asked me to understand. I went, there were hairs on the sheets and quilt covers, and they didn’t change the sheets and quilt covers and asked me to understand. Either change them for me or let me check out. It was nine o'clock in the evening. I brought my child with me, and I said to change them for me. They came to tell me that the hotel didn’t have new sheets and quilt covers, and asked me to change the room. I said that as long as the room was cleaned and the sheets and quilt covers were changed, it would be fine. I ran to the front desk to change the room again, and showed the front desk the photos of the hairs that they let new customers sleep without changing the sheets and quilt covers. The front desk told me that there were many people during the New Year and they were short of staff. As long as it was not a hardware problem, let me understand. It was almost ten thirty in the evening. I endured it, thinking that it would be ok to change a room and sleep for one night. I was even more upset after changing the room. In the fourth and fifth photos, the toilet was not wiped, and there was a clear mud stain on the bed sheet. I was traveling alone with my child, and the child was afraid and said not to take off clothes and sleep for one night. It was already past 11 o'clock in the evening when I went to bed. I spent money, but it was disgusting. I often hear that hotels do not change bed sheets and quilt covers, but I didn't expect to encounter it myself, and the attitude of the hotel made me think that this was normal.
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