Fenals Garden

Staff members was friendly and polite with us,food was very good,parking was not available at all,really hard to find a place….unless we were going to private place which was very expensive.

I couldn't really fault this hotel to be honest. Yes there are roads and buildings next to the hotel but it's in a built up area and I knew this before I went, so no issue. The road wasn't that busy at night and it wasn't noisy with the door closed. I liked my good sized balcony on the road side. It was interesting to sit there and have a drink before going out. The room was a good size and had two double beds which was great. The fridge had a lock but it was unlocked so I didn't need to pay. The wardrobe, desk, TV, iron, clothes airer and hairdryer were all fine. The Aircon worked well. I didn't use the safe. The bathroom was normal hotel size, with a good shower, bath and even a bidet. I couldn't get WiFi sitting on my bed, only in the bathroom or near the door. The pool area was a good size, it had sun until about 18:00 and plenty of good sun beds. There was a lifeguard that kept everything very orderly. The hotel is a 5 to 10 minute walk from the beach which was lovely too. Plenty of space. It's not fine sand so no sandcastles. Lloret de Mar is a 10 to 15 minute walk and is quite lively. It was nice not to be staying right amongst this. Fenals area is quieter but still has bars/restaurants and a good supermarket very close to the hotel. I didn't have a bad meal. I caught the bus to Girona for 11 euros return. This is from Lloret bus station. Girona was a great place for a day visit. The views from the old city walls aren't to be missed and the river is lovely too. I also caught the bus to Barcelona for 18 euros. These are very popular and I had to buy e-tickets online the day before. There is a bus stop outside the hotel so you don't need to go to Lloret bus station. The Barcelona bus was 30 mins late going and 15 mins late coming back. Breakfast was varied and good quality. Bacon, sausages, toast, beans, eggs, fruit, cereal, continental, coffee, juice, pancakes, waffles, pastries etc. I don't understand how anyone could be unhappy. I didn't have lunch or dinner here. The whole hotel was spotless. Nothing was broken, everything worked. The maid did a great job with our room. The receptionist spoke different languages and was helpful. Had a lovely week's holiday here.

Everyone has different experience and reading previous reviews I was very sceptic about hotel.First things first hotel itself is located i very busy and noisy roundabout were choosing pool side view room doesnt help to escape from noise however it is sure to be better than room facing main road.Everywhere is super close if someone likes to walk and 1 or 2 km is not a thing.Sea is 10 mins walk from hotel and supermakets and restaurants are nearby.Hotel is far from to be 4 star hotel however some people need very little and feel like in 4 star and some expect a luxury and high maintenance where when we have entered a hotel lobby knew already thay would not be a 4 star.Rooms are average and need upgrade.Bathroom is very small and not much room to move around.Room service is everyday so you would always have clean towels and bed sheets.Bed are uncomftable and squeky while turning around and walls are super thin so you can hear others people conversation.That gives not much night and pleasant sleep after busy day.They charge for safe 20 euro for a week where 10 euro is deposit so I had to carry my belongins with me which is fine( never found this i other hotels)We had half board option breakfast and lunch( we swap for lunch) and is very repetitive specially breakfast.Drinks are included only at the breakfast but for lunch and dinner you have to carry your own water or buy drinks from bar where food is served.Hotel has little of entertaiment for whole stay so when it was raining one day we were sitting in room watching tv and playing cards.Swimming area are nice and tidy.Paddling pool with slides has a big plus from me as otherwise not much for kids to do.Overall we had nice stay.Buses are nerby to if you planning trips to Barcelona or Blanes or Marineland.Staff is very helpfull to give direction.We flu to Girona airport and transfer itself to hotel cost us 55 euro ( i heard to cost more depend on taxi).Hotel is more for people who dont have kids in my opinion or have grown up kids so they can go to night clubs as there is many of them.Not proper family hotel for sure so wont be back here.

We were accommodated in this hotel without the option of choosing by the "Flying Carpet" company and we felt like captive customers. The hotel is located on a noisy intersection, far from everything. The bustling center is a 20-25 minute walk (of course to one side). The hotel is very old, the furniture is rotting and falling apart. The stream of water is unstable in terms of temperature, a very cold stream suddenly becomes boiling, then suddenly very cold again and so on.The sink and bathtub are clogged, the water did not go down until we called the plumber.The shower door does not open all the way because of the toilet. You can hardly dry yourself in the crowded shower, let alone get dressed in it. The beds are old, the mattress is uncomfortable and moves all the time. The wardrobe is barely accessible. At all sites, the hotel boasts a refrigerator and a safe. But nowhere is it stated that the use of them comes with a fee of 10€!!! Each! You've rented a room, payd for thr accommodation, an the refrigerator is locked up! Outside the temperature is 38 degrees, you cat even put a bottle of water. We are talking about a half board hotel. I do not have the possibility to put personal valuables in the safe when I go down to the pool, because the safe that is supposed to serve me also requires a fee.this is outrageous. The food, The selection of food is o.k, the tastes are probably personal, it was not tasty for us. The problem that was diagnosed is that the kitchen recycles the food and changes it, serving it as different food. For example: potato cubes that were served in the morning, were served a second time in the evening as potatoes with vegetables.In the morning there was a layer of fresh tomatoes on the tomatoes left over from the evening, but an inedible white layer was observed on the old tomatoes. Waters, if you are thirsty in the middle of dinner, it will cost you, again and and again... If you are cold at night, you won't find a blanket, because the hotel .If you look for blankets, you won't find blankets because the hotel collects them in the summer. Wifi, is unstable! The rooms are clean. The cleaning staff is the best there is in that hotel

We have not long returned from this hotel. I travelled with my mum and 7 year old son. First impressions weren’t great, but we arrived late and the transfer took a lot longer than expected. We would book a private transfer next time. We booked a street facing room - this was a mistake if you can afford to book a pool facing they are a lot nicer. However - the room was immaculate and it was cleaned daily. We had ample space and the bathroom was very clean and tidy. The whole hotel was immaculately clean. We actually had a wonderful 5 night holiday! Very relaxed! There was no fighting for sunbeds - you could get up at anytime and one would be free. The pool area was clean and tidy. The sunbeds all nicely kept. Every staff member were friendly and polite. The food was hit and miss - breakfast is nice. We didn’t go hungry but equally are not fussy eaters. There was one night my son got a kebab off the grill which was not cooked so please be careful!!! He only had one bite when I noticed so wasn’t poorly but I was fuming! We went to relax and recharge and this hotel ticked all those boxes! Unfortunately there was zero entertainment which was a bit disappointing but didn’t ruin our holiday. You are close to all amenities and the beach is not far - though I wasn’t a fan as the sea was so choppy. Would I return - absolutely ! Probably the most relaxed holiday I’ve had in years!!! An all-inclusive option would be nice at this hotel!

Myself, husband and toddler have just arrived home after a week in Fenal gardens, Positive things about this hotel: •Staff very friendly and helpful •Hotel is spotless inside and outside •Chilled out atmosphere, •No fighting over sun-beds, pool area wasn’t overly busy plenty of sun-beds to choice from, •Food was good, always find something to eat, •Our bed was comfortable •Central to everything. Negatives: •Bathroom small for a family room •Balcony small for a superior room

An additional advantage would be to equip the room with a small fridge to cool drinks

Receptionist was absolutely fantastic - so helpful. The hotel is spotless and sparkling. Food in the evening (buffet) is not for the UK palate I think - I ate there one evening and didn't enjoy it. Breakfast okay. Waiting staff excellent. To get nice eating places a walk into Lloret is needed, but it is a really easy walk.