Sheraton Lisle Naperville Hotel

The hotel was nice and clean but the thermostat in the room was not working properly. The temperature in the room kept going back and forth on being hot or cold

Waited 20 minutes to check in. Building needs exterior and interior maintenance. Bathroom toilet was not flushed, garbage can was on back of the toilet with no bag, tissue box was empty, toilet paper roll was almost empty, dried drip marks around cabinet wall. No microwave or fridge in room. Note says you can request one, based on availability (?). We purchased breakfast for two through *******, but then the hotel only gave us one voucher. Looked for a water fountain since the water receptacle at the front desk was empty except for lemons and ice. Found water fountain, but it made such a terrible squealing noise I gave up right away. The woman organizing the breakfast was doing a great job, so she was the final positive note to our stay.

Check in was quick. Worker was ok. It was weird that the side parking lot and entrance was actually rt next to the front entrance. 3 people checked in, 2 complimentary bottles of water given. No complimentary coffee or snack. There was starbucks coffee for a fee. In room coffee was disgusting. For this hotel chain i expected a bit more. Room was just that, 2 beds and bathroom. Elevator and room were clean. You can tell this is a little older buidling. The next morning we had housekeeping knocking and attmtping to enter as i quickly said there are people in here. Was a bit early to me...dont they have a list to go by?

Needs a rebab and coffee in lobby is $4 accurately $4.28 with tax ! Joke !

I just was not pleased with the first room (bathroom)but made a switch and enjoyed the stay!

I liked the beds and pillows in the room. Had to ask for shampoo and body wash, the bottles were both empty. Also, did not know you had to request to have the room cleaned, that would have been helpful upon check in.

Property was old but maintained in a good condition. There was a “War Games Show” in the lobby of the hotel during the weekend we stayed and that kept the elevators busy with long wait times for guests. Many of the guests complained about having to wait too long for an elevator.