Hotels near Heempark, Leiden

That day, the hotels in Rotterdam and Amsterdam were all booked, and I finally booked this one, and the price should have gone up. The location is rather off, it should be difficult to get there without driving. The service attitude is okay, it seems to be the hotel of a small football club. Free parking, there are parking spaces

The room is large with a balcony (the balcony is open, that is, the balcony of this row of rooms is open, there is no partition, in case someone is strolling over, it is also possible, I always feel that it is not very safe to lean on the balcony door).😅) There are billiard football, billiards hall in the hotel, there are ****** Free parking, adequate location

There is no disposable toothbrush and toothpaste in the room. I asked the front desk for two sets. When I checked out, I actually charged the cost of 6.6 Euro toothbrush and toothpaste. I was speechless.

Just had a lovely week at the Nh Conference Centre. For people that had “done Amsterdam and want to see a bit of the real Netherlands it’s a fantastic base. The public transport system means it’s accessible even if you have not got the use of a car. Situated in the bulb fields but a quick cycle to the beach. The staff are brilliant, ALL were great helpful, and fun. BREAKFAST, was fantastic and so much choice. The Wellness suit was immaculate. The whole experience was great.

The staff is very friendly and makes every effort to make it pleasant for its guests. Beautiful view from 4th floor. 1 min is no window that can be opened further and no.

Great hotel, with quiet lobby. Handy automatic supermarket machine witch gets you food and drinks anytime you like. Staff is semi Dutch speaking but deliver a great clean and tidy hotel. Traveled for business, good location. Sea is just around the corner. Photos look the same as reality, so I won’t include photos in my review.

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

We arrived spontaneously (a day before booked) in the Netherlands and checked in with our dog. The reception was very nice and in the room was already a dog shell with ball and leckerlies ready. -Oh, so, we were in the old building on the ground floor. The room size was ok. However, any deposition area for a bag and a box was not there, just an open cord with a few clothing sticks. Also in the bathroom there were only 2 hooks for towels and unfortunately there was no heating in the bathroom too .... that was quite cold. Unfortunately, there were also sticks in the bed linen, I suppose, they weren't gone out at the washing ...not nice. The beds are not just comfortable, but we are otherwise water beds, think we're in the mouth. The outer area was a little ”scrambled”, the rental bikes were more or less in the drop in front of the door. -In fact, everything that could be made more attractive with very little effort. Yes, I can only agree with my previous speakers, it is very bright. But the location is unslaughterable, about 100 m and there is already on the beach and to the pier, it may be 5 to 10 minutes walking distance. -But hey, we paid € 180 for 2 nights and I think the price is correct and I don't want to make big. I can't judge breakfast we were outdoor breakfast. Because we had super weather, and yet we were just to shower and sleep there, it was really okay for me and could live with it. -I think it's really just something for people who want to stay there just a little while. Unfortunately for a longer period the hotel is inappropriate.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.