Premiere Classe Laon

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We stayed in this hotel as a 1 night stopover. This was our first and last time in a Premiere Classe hotel (can’t understand how they are able to use this name as first class it was not). My daughter’s bed had faeces stains on the sheets. There were animal hairs on one of the other beds. The room smelt damp. The bathroom was dirty and there was no soap. The beds were fairly comfortable however our sleep was very disturbed as the hotel is like a giant shipping container so every time anyone closes their door the entire hotel shakes and the only way to lock your door is to bang it very loudly. This went on through the night. We were on the ground floor so we could hear EVERYTHING going on in the rooms above us- people going to the toilet, talking, walking around. There were no complimentary toiletries or tv (as advertised) and no plug sockets for charging phones or laptops. We didn’t feel entirely safe as the doors open to the outside and unlike other French budget hotel chains there was no fencing around the car park. The complimentary breakfast was a positive (we were able to use plates unlike a previous reviewer) as was the room price and its proximity to the motorway but in future we will pay a bit more and stick to Ibis or Ibis budget hotels.

Arrived Thurs 28/7 in the late afternoon at Premiere Classe Laon and found the reception closed. Externally the place looked a bit rundown and tired. We booked in at the reception at the Kyriad Direct hotel next door and learned we would have breakfast there. Sadly, the jolly restaurant there has closed down in recent time. Clients staying at Premiere Classe Laon could in the past eat there at a discount. Getting back to the Premiere Classe hotel. I know this chain well, having used them over the last 20 years or so. They are budget hotels, designed to offer cheap accommodation to those passing through to other places. They are now looking very tired and jaded and are in need of a major makeover. I would have granted a higher review figure if there had been hot water in the shower, but there was none, and when mentioning this at the Kyriad Receptionist, I got a surprised look but no real explanation.

Room was clean but very tired and scruffy round the edges. Smelt of smoke. Cigarette burns on toilet, sink and work top. Air con just about worked. Breakfast good

Very basic. Room about the size of a large transit van. Small bathroom made of moulded plastic of the type found in caravans. Ok for somewhere to sleep and no more. Room was clean and fresh towels each day. Staff were friendly and breakfast had a good choice.

Excellent breakfast

it was one of my worst hotel experiences ever. The stay clean i didn't use the shower. But the worst was the breakfast. We were not allowed the use plates because we where from the primier classe and not from kyriad. So we had to eat from trays. And even these trays where worse than the kyriad ones.