Spa Hotels in Lake Buena Vista

We stayed here for two weeks during September 2022 and really couldn’t find any fault with the hotel, especially for the price paid. Every staff member we interacted with was friendly, knowledgeable and gave great customer service. The rooms are large and the beds are comfortable, with two pillow choices available (labelled firm and soft) which we thought was a great idea. There are also lots of charging ports fitted into the room which come in very handy. The rooms are on the basic side but for the price paid they’re great value. Housekeeping was also every day which many places surrounding Disney still weren’t offering at the time we stayed, and was one of the reasons we selected the hotel in the first place. The included bus service to the Disney parks is also excellent, and much better than the Disney resort provided buses in our experience. They ran every hour to every park until after closing time and were always on time, with good a/c and a seat available. The hotel is also only a 10 minute walk to Disney Springs, where you could then use Disney transportation to resorts if needed for dining reservations etc. We also stayed during Hurricane Ian and we couldn’t have felt safer there. Every staff member was outstanding and went out of their way to make sure we felt safe, with many working longer hours to do so. The bar and food service stayed open for the duration of the Hurricane too which meant we didn’t even have to worry about getting food/water. All in all this was a fantastic stay and we will be back.

Absolutely a beautiful and Comfortable stay! The pool is really nice and the bar by the pool was nice too! We were in Orlando for 2 weeks so had to use the laundry room at the hotel and it was clean and nice but keep in mind $4 to wash and $4 to dry 1 load. I was charged a resort fee of $30 a night and parking was an additional $20 a night. I did not know this until.check in!! I asked to have parking removed because an extra hidden $50 a night cost was alot!! They did remove the parking said it was because I was an Annual Disney Passholder. I feel like you should know all the cost before you book. Other than the additional fees the hotel and our stay was great!

I took my two children to Orlando Disney during the summer vacation, and I am very satisfied with the hotel. The service is very good, there are doormen to help open the door when getting on and off the bus. View room, you can see the hotel's swimming pool from the window, the view is very good. Two double beds are big enough. The hotel has buses to and from the four Disney theme parks, which is very convenient. There is a coffee machine, refrigerator, and no microwave in the room, but there is a microwave available at the vending machine in the lobby. The hotel staff come to clean and make beds every day, but there are no toothbrushes and slippers, so you have to bring your own. The hotel is very close to the Disney shopping mall Spring, walk for a few minutes and buy a lot of gadgets

I’m sitting here on my last night and feeling sad, I don’t want to leave. I wanted to write a review because there were so many bad reviews that I was getting a little bummed before I came. First off, do not be afraid of the construction going on. My building was literally right across from it and I barely heard anything or saw anything. Second, everyone keeps talking about how the rooms need updating and I agree to a point. I did not feel my room was dank or worn. It was beautiful. It was clean. We loved it. They cleaned everyday too and even at Animal Kingdom in January we didn’t have that. The Lagoon View is great o highly recommend! We ate at Citricos , and are waiter Giovanni was excellent and the food was fabulous. We were a party of 13 with 8 kids and he handles us with ease. The pools are all great, my kids love them especially the slide pool! The hotel lobby and grounds are beautiful. The location is very good. The monorail makes it easy to go to Magic Kingdom and even going to Epcot didn’t take as long as people on line act like it does! We still totally rope dropped! Bottom line it was a great trip. We were a party of 13 and no one is complaining! Yes it is super expensive. Disney is expensive! Other then that we were really happy and are sad to leave! My only recommendation is when there is an issue and there were a few at check in you go back to throwing lightening lanes at people like the fast passes in the old days! It makes you feel like you are getting some kind of compensation when things aren’t perfect. Just fyi all of our issues were resolved. They were nice about it too!

A fabulous hotel. Loved it. Fantastic grounds beautifully maintained. It was pouring with rain when we arrived and a member of staff kindly drove us to our room in a golf buggy. They couldn't do enough for us. The food hall was perfect for what we needed. The transport to the parks was an eye opener. We hadn't used it before as this was our first time staying in a Disney hotel. We usually hired a car but wont be doing that again. The bus service was excellent and rarely had to wait more than 5 minutes. Room was spot on. Clean and good sized. We are a family of 4 and had plenty of room. Would highly recommend this hotel. Thanks for a fab holiday with cherished memories.

Not bad, pretty good

Experience an abundance of unparalleled facilities and features at Boulder Ridge Villas at Disney's Wilderness Lodge. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by lodge.Visitors can take advantage of the accessible parking options directly at the lodge. Smoking is limited to specified smoking zones. Should you prefer not to venture out for a meal, the enticing culinary choices at lodge are always available for your satisfaction.Indulge in the numerous pursuits available at Boulder Ridge Villas at Disney's Wilderness Lodge. Each day at lodge, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the lodge fitness center ensures you maintain your vitality and wellness.

I had a prepaid booking. They charged 800$ for incidentals with the POS that gave the “Approved” status. We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment. Front desk guy Christian very rood, pushing it to the edge of snapping. Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment. We spent 1 hour locked outside by this “system error” The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff. The roof top restaurant is quite nice for dinner. I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing. You can get only inroom dining after 10pm. Shuttle service only to Disney parks.