Holiday Inn Hotels in Lafayette

We were passing through when extremely bad winter weather took us off the road unexpectedly for the night and didn’t want to spend a lot. There is no breakfast but the beds were comfortable enough, and everything in the room worked. It was all we needed for about half the price of many shining new competitors at the same exit. The place shows its age from the lobby to the hallways to the rooms so either have realistic expectations or make a different choice if that doesn’t work for you. It is family run, apparently without a dedicated desk clerk at all hours, so if you arrive late and call them using the courtesy phone on the front desk, you will likely be waking someone up. It would benefit greatly from a swifter duster being run across all the floorboards and hard to reach corners. I realize the American traveling public is accustomed to new-looking, perfectly spotlessly clean rooms (I am as well). This is not that but it served our needs for one night. A warm dry quiet place to literally get out of a storm. At the end of the day you get what you pay for and we chose this expecting just about what we got. The 3 stars is based on this being an average value for the low price but if they want better reviews they are going to have to clean everything better, repaint anything chipped or dirty - starting with the wall and door jam behind the front desk to give a better first impression, then most of the other door jams around the entire property, and then keep the touch up paint handy for regular and constant ongoing maintenance, get breakfast going again, and replace old banged up furniture in the guest rooms, in that order.

The lobby was really nice and we had high hopes for our room. However things fell short there. The bathroom needed a better cleaning. There were dark curly hairs everywhere both on the floor and in the shower. The water pressure was lacking. The side table in the bedroom had something crusted on it with hair stuck there as well. Parking was free so that was nice as well but probably wouldn’t stay again after this experience.

Despite its name this Red Roof Inn is on the Eastern side of Lafayette, which is still a bit of a distance from Purdue which is in West Lafayette. This place was like any other Red Roof Inn and breakfast was included. The room had a fridge, and the bed was standard fare with clean linens.

This is a nice hotel, but I can't give it more than a 3 stars. We had a double queen suite for one night which was nice, clean and comfortable. However, we needed to use the silverware that is provided, but none was in the drawer. Didn't occur to me to check the dishwasher, but that is where we found it the next day. Also had to rewash the dishes that were in the cabinet before using them. Thought that would have been something that maid service would have taken care before our stay. It is difficult to enter the hotel from the door in the back, had to either enter by one of the side doors or walk all around the hotel to get in. Could not enter the pool area using the outer door either due to the handle not working. Both doors did respond to the key, but just would not open. The outdoor firepit did not light when I tried it. When we got to our room, there was only one extra toilet paper, not a big deal, but I wanted more since there was three girls in the room. I went to the front desk to ask for more and had to wait 10 minutes for the employee to come out of the office. The TV guide channel was way off. We stayed on May 28th, the guide was saying May 9th, and the time did not change from 10am when it was late afternoon when we turned it on. Not a huge deal either, we did find something to watch, but having an updated guide does help. We did use the pool, but it was colder than I expected, thought it was supposed to be heated and the floor got extremely slippery once water was on the surface of the pool deck. And lastly, we were sitting in the lobby talking and the fire alarm was going off throughout the entire hotel for about 10 minutes. Thankfully it was a false alarm, but no one seemed to have a sense of urgency to turn it off. I even overheard another guest complain at the front desk about the alarm because he was sleeping, and it didn't seem to matter to the employee. The hotel does offer breakfast which was actually very nice. I'm not sure if they change the menu daily or not, but there was fresh scrambled eggs and bacon which were pretty good and the usual staple items that were fresh. I would probably stay here again, but they need to fix the door handles, do something about the tiled pool deck when it gets wet, so no one really hurts themselves, make sure the pool water is warm like bath water, and have employees that have a better sense of urgency to take care of the guests.

This was the definition of amazing customer service. When we arrived to check in, I found out I somehow made the mistake of booking for the night before. Instead of blaming me or anything like that, she immediately found us another room, no questions asked. They didn't have a king available, ”would an executive King be ok? We'll be sure to charge the same.” Not only that, they refunded me for the night before when I wasn't there, didn't even mention it until check out! Just great experience.

The hotel is about a 15-minute drive from Wal-Mart near Purdue University and about 10 miles from the University. When I went shopping from the Wal-Mart supermarket that night, I discovered that the hotel was not in the vicinity of the Wal-Mart supermarket near the university. It was too busy and had zero crossings. I had to make a trip to the nearest student dormitory. There is no refund for the hotel without a stay. Remind everyone not to make the same mistake. (Note: Because the evaluation must be scored, there is no reference to the score of no stay)

I travel quite a bit for work, so I visit lots of hotels. This trip was to take my daughter to university so it was a family trip. We booked one night at this Comfort inn and Suites. The day went well but it was a hard day on my wife. The next morning she awoke with a massive migraine and was in no condition to travel. I looked to extend my stay another night but it was a particular busy week for the hotel and they were booked . The General Manager noticed my distress and pulled a rabbit out of a hat to magically find an available room, much to my relief! The staff and the manager were so considerate and salvaged what would have been a disastrous trip! On top of that the hotel was spotless and the food service was great! I’ll be back whenever I travel to Purdue.

I was excited to go to a four star hotel, even if for only one night. However, I have to say that the best part of my stay was the friendly greeting and check-in from Taylor (I believe that was he name - whoever was working the dest at 5:00 PM on 10/12/23). It went downhill after that. The room was absolutely freezing when I walked in - for some reason the AC was blasting even thought it was not at all hot outside. My phone was about out of batteries, so I tried to plug it in. There was not a single outlet in the entire room that did not need a converter, so I was out of luck as I hadn't brought one. OK, I can deal with that. Time to shower and change after a long day of travel - but, the light above the mirror in the bathroom didn't work, so putting makeup on was guesswork, as the only mirror outside the bathroom didn't have a light source near it. Hair dryer was available - but there was not a single outlet in the bathroom. OK, I can dry my hair in the bedroom without a mirrow, but using a curling iron without a mirrow is another matter of guesswork that could prove dangerous :) Onward to breakfast the next day...I left my room with high hopes as it smelled delicious! However, the scrambled eggs were not made from real/fresh eggs and the coffee was not at all good - and I got the bottom of the pump container. I think I should have chosen a bagel or cereal - it's hard to ruin those. All in all, it was a clean, quiet stay with pleasant employees...but that's about all the positives I can give it. Definitely not worthy of 4 stars.

At check in, the man said that there was a $250 cash deposit. I said I don’t have that kind of cash and he said “what how much do you have” I said, “forget it I’m out of here”. He said it could go on a card, it just takes 5-7 days for it to get removed. I said I was more comfortable with that. There were a lot of signs about the $250 hold so it seemed legit. I asked for a non-smoking room and he said they were all non-smoking rooms. We went to the room and it REAKED of smoke. I went back and said we needed a new room. He walked us to the next room which was fine. The beds were comfortable and the room was clean. The next morning I went to make sure that they had the right room down that we stayed in so I didn’t get charged for the smoky room and they had yet a different room down. I told the woman about the cash deposit and wanted me make sure my hold got removed. She told me we weren’t even supposed to charge that, that is was just for smokers. How do you have a non-smoking motel and charge extra for smokers…