Vienna Hotel (Kunming Railway Station Guanjinggu Store)

When I first arrived at the hotel, I saw a lot of green plants. It is indeed a spring city. The service of the lady at the front desk is very good and enthusiastic. There is also a small robot that delivers food, which is very convenient. It is a good experience.

I often come to this hotel. It has convenient transportation and is only ten minutes away from the city. The rooms are clean and tidy, and the environment is very good. The staff are serious and responsible, especially the front desk clerk. He is very beautiful and professional. He is enthusiastic and responsible at work and is very caring to customers. They were so enthusiastic that they even changed rooms and patiently helped solve problems if they arose. Recommended to stay. give a like.

The room is small, there are two cigarette butts behind the bathroom door No service awareness at the front desk

Checking in early in the morning, the first thing is the service. 1: Called to ask about the parking lot, and described the pharmacy for half a day. I stayed at the hotel late at night and asked me to find the pharmacy. 2: Asked if there is a high-rise building, and the front desk directly said that there is. You can cancel online and book online again. , meaning that current hotels can only be booked online, and the front desk is just a decoration. Environment 1: Checked in at three or four in the morning, opened the door (close to the road), there was a feeling of busy traffic, and in the morning it felt like sleeping on the side of the road in a downtown area. 2: The sound of walking and chatting in the corridor outside is like the door is not closed. Summary: This is the worst hotel in Vienna I have ever stayed in

First of all: the staff's service is very good, no problem at all But: there is nothing normal about this hotel itself 1⃣️I booked a suite just to be more comfortable, but there was a lot of noise in the suite, including the sounds of various trucks. 2⃣️His curtains cannot be pulled tightly, and there are two sides that are very bright. 3⃣️The room 8888 can only have one room card, so I tolerated it. However, the room card could not be used to open the door the next day, and I had to go to the front desk to refresh it. 4⃣️The carpet was uneven everywhere and I had a big fall. 5⃣️The 4-piece set and towels are very worn😡

There were too many mosquitoes, and mosquito corpses were everywhere on the walls of the room. The noise in the room was serious at night and the sound insulation was poor. The parking lot is small, so it will be inconvenient if you go back late.

The worst service I have ever experienced in Vienna, bar none. When I extended my stay, I asked the front desk to change the sheets and quilts for me. When I came back, I found that they had not been changed, so I called the front desk to ask. As a result, no one came over for an hour, so I called the front desk again and pretended that they had run out of sheets and quilts, and they were about to tell me. I said that they would change the room for me, but within a minute new sheets and quilts were brought to me, and I was told that they had just been transferred from another hotel.

The front desk is inefficient and check-in is too slow. The rooms with big beds are all on the roadside and are very noisy. The bathroom is very small and the toilet always smells like garlic. I am pregnant and I can’t stand the smell. I need to take a shower in the bathroom and use cold and hot water to cure my cold. Especially if there is a parking fee for hotel parking? I checked in very late at night. The car left at 4 or 5 o'clock. I paid a parking fee of 18 yuan... Anyway, I just came to Kunming. I drove for a day and wanted to have a good rest. The experience was very poor.

酒店環境不錯，設備齊全，房間乾淨衞生，工作人員服務態度好，特別是前台小師美女，專業熱情周到，酒店大廳還有茶空間可以喝茶品茶，不錯不錯，以後住酒店就選維也納。