Hofon International Hotel

The hotel has a good location, with many shopping malls nearby and convenience. Complete facilities, excellent environment, and a super comfortable stay. The room is spacious and bright, and the bedding is soft and comfortable. The food is exquisite and delicious, making it an unforgettable experience. There are complete fitness and swimming facilities, so you can have endless fun in your leisure time. The staff's service is enthusiastic, meticulous and considerate.

First of all, I booked the right to upgrade the room type. The hotel did not get an upgrade. Later, the air conditioner was broken after coordination. I didn't give it if I asked for a power card. Then it was worse if I changed rooms. The top is peeling off, the window is broken and the room cannot be closed. Ask Ctrip customer service to deal with you. Come knock on the door at 1:30 and 2 a.m. and tell you to change your room now, or you will give up automatically, and Ctrip's complaint department will also protect your own people. If you don't deal with it, it means that you are too busy to deal with it during the epidemic, which is really bad. Moreover, the hotel’s passenger and freight elevators are mixed, and large kitchen waste bins are placed up and down the passenger elevator at night, which is dirty and smelly.

The hotel with the worst experience on this trip, first of all, the toilet was not cleaned, and there was still 💩 on the toilet cover. The underground parking lot smells so foul, the entrance and exit are the same small passage. When asking for directions, the security guards who are in charge of parking in and out are extremely terrible. I have to provide a nucleic acid certificate when I check in. I queued up for nucleic acid when I entered Kuitun checkpoint, but I didn’t get a list (I didn’t see the prompt), and there was no nucleic acid test service when I arrived at the hotel. Can we let the elderly and children go to the room to rest? I will show the nucleic acid results I did in Urumqi a few days ago to the hotel lobby manager and asked if we can let the elderly and children go to the room to rest. Unwilling to accommodate. It took more than half an hour to get the nucleic acid list and came back when the team was queuing to check in. I asked the lobby manager and said directly that you can queue up when you get it back. I was angry in an instant. The old people and children are all tossing here. It's hours, and you have to queue up again. What kind of service is this? Then I entered the room and saw the **** on the toilet lid. It's too bad and too bad, I suggest you choose carefully.

When booking, I took a fancy to the standard room with twin beds. Each bed is 1.4m. Two large and two naps should be big enough. I am still a little worried after reading the recent negative reviews, but the actual bed is very comfortable. The bed is clean and dry. The room is clean and dry. The peculiar smell toilet separates dry and wet. There are many kinds of breakfast, many stir-fried dishes and a lot of steaming points. Xinjiang hasn’t eaten vegetables for a few days. In particular, I would like to praise the little girl at the front desk 16 who checked in quickly and saw that our two children also presented breakfast coupons. During the trip, a national epidemic broke out from Shanghai (Shanghai is still very supportive). The various inspections and epidemic prevention in Xinjiang along the way are not uniform Random Kanas does not look at the itinerary code, and Guangdong people are not allowed to enter Beitun to see Shanghai. The low risk is not allowed to enter, being pressed by the police to cross the border Karamay, non-Xinjiang people are not allowed to enter Kuitun for two hours to see the itinerary code. Let Jin feel very tired and move in smoothly at 11:30 in the evening. I finally have a good rest. I hope the journey will go smoothly.

The hotel is about 1 km away from the city center, of course, Kuitun itself is not big. The hotel rooms have almost no facilities and are basically old, with dim lighting, empty tables in the room, and no hand sanitizer in the sink. The toilet and bath are separated, praised, and there is no exhaust fan. There are not many varieties of breakfast, and the waiter is in a hurry to collect the meal, there is almost nothing left. I feel that unless I can't book another home, I won't come again.

When I checked in, I scanned a personal Alipay QR code and paid a 200 deposit. After I left the store, I found that it was not returned. I called the front desk and the front desk replied and let me check it myself. So I added the WeChat of the main station to ask for a refund voucher. For more than a week, no one paid any attention to how to send messages or voice calls. Later, after communicating with the hotel three times before and after Ctrip, the hotel's finances actually checked and found that the refund did not occur. Although it has been refunded, but this kind of perfunctory attitude towards customers, bad reviews.

The hotel facilities and services are online. The room was full on the day of check-in. The front desk (work number 1816) was very helpful. Both rooms were upgraded to suites. Needless to say, the facilities of the suites can be considered as fully automatic toilets in Xinjiang. Surprise, the room has a large space, so it's the most suitable for traveling with a baby.

I have stayed in the worst hotel, none of them. I paid a deposit of 200 yuan, and it has not been refunded yet! ! ! On the day of check-out, I asked me how to refund the deposit. As a result, the front desk only remembered to give me a good comment. I didn't care about the deposit at all. Also, I obviously saw me walking to the underground parking lot and didn't take the initiative to remind me of the parking ticket.

奎屯豪豐大酒店的房間真的讓人驚艷！房間大，佈局合理，讓人感覺格外舒適。床很軟，一躺上去就不想起來，睡眠質量超棒！衞生間大姐打掃的挺乾淨，沒有異味，使用起來很方便。細節之處見品質，房間的裝飾和擺設都很用心，讓人感受到了酒店的用心。