Deco Home @Jesselton Quay Reviews

Nice place to stay nice suit nice sea view but no washing machine but everything okey because at ground floor many doby place to wash cloth

So many things to improve.. very frustrating check in process. I called the owner to ask about the check in process since there are no front desks. The owner asked me to whatsapp, which she then passed my number to her staffs, “Person In Charge”. And when i asked about check in’s.. she asked me to fill my details and stuff, not answering my questions about check in’s. So after filling the form they asked to pay for a security deposit RM100 via online transfer. NO NO CASH YA. Only then will they tell me the check in instructions. Took about 30++ minutes for the instructions to be given. Then you have to get the key in the mailbox on the 32nd floor. Get down again to park your car inside the building. The lift access card does not allow us to use the lobby lift. We ended up using lift BOMBA the whole time. Just SAD. Parking tickets costs RM15 per day. furnishing just basic stuff, bed, fridge, tv. No rice cookers, just a small pot and a medium sized pan for cooking. Dining chairs 2 only, and a bench sofa in the living room. Got iron and ironing board. For check outs, gotta put the key back in the mailbox. The deposit will Be refunded within 24 hours. But ours was transferred at about 9pm the same day we checked out. Overall, not a good experience.

Overall good

All good

Checking in is okay, but response to messages is very very slow. Location is good. We didn't use any of the facilities Food and amenities are nearby The smell at the lift lobby is horrendous Before checking out, the cleaner tried coming into the apartment without permission. No respect for privacy

Staff is not friendly at all. Texted for so many messages and never reply. Wifi in the unit is not working as well. The worst part is no free parking!!! This is the first Air bnb i went that doesn’t come with free parking. 0/10 Not to say the unit is full of dust. Whats more? There’s cockroach!!!!! Not recommend at all.

All else is good except the services. 1. Only provide check in instruction after make deposit (8AM), but after deposit i never get instruction until i need to remind them again at 3PM when i reach the homestay. 2. I stayed JQ before, and given 2 access card. But this time I only got 1, which is so troubling when we families come back to JQ at different time. 3. After I check out (12PM), I sent picture as a proof which I put the key back to the mailbox, hoping can get the deposit back ASAP. They only reply my text in the late evening asking my account number for refund. But after i gave them, they dissapear again. Still waiting for my refund ( 0835PM )

All good 🥰🙏🏻

clean n comfort

the unit was very clean and comfortable plus the view was amazing! overall a very good experience

The staff very friendly and give me kind service and assistant,love the apartment, love the view from this apartment.. suitable for family with kids, love the facilities like the swimming pool..will book again next time with this property. Recomended ;)

Not recommended....!!! No good... Don't rent at this company... No furniture ... Not comfortable...

During my stay, there was a water disruption. The owner should inform me earlier and it was not a good stay. We have to check out early the next day just to find a toilet which has a water supply. At least, when the owner knows there is a water disruption, they should prepare water stock for toilet usage and washing dishes. Home is clean and nice but when water supply is in trouble, everything will be a mess.

good service high recommend pergi sni 🫰🏻