U're Holitel

U're Holitel Reviews

U're Holitel

131 Moo 6, Koh Phangan Haad Rin, ThailandView Hotel Details
U're Holitel
U're HolitelU're HolitelU're Holitel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

U're Holitel Guest Reviews

3.1/5
8 review
Verified reviews
Location3.1
Amenities3.1
Service3.1
Cleanliness3.1
Filter by:
Sort by:
All Reviews(8)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Great support of free water, free coffee, but very noisy due to parties right next to the rooms. Could not fall asleep before 2 AM. Everything else was top!
ilya
Deluxe Double Room
Stayed in Jan 2024
Solo travellers
24 review
4.2/5
Very Good
Posted on Jan 17, 2024
A hotel with a cool vibe. Cozy terrace and area next to the hotel. But the rooms themselves leave much to be desired. The rooms look much better in the photo. There is no refrigerator. There is only one very small mirror - in the toilet. The administrator is a very friendly guy; at my request, he brought a table and chair to the room for work, helped me rent a bike without a deposit, and gave recommendations for parties.
Original TextTranslated by Google
AHUYANG
Deluxe Double Room
Stayed in Mar 2024
Couples
16 review
5.0/5
Outstanding
Posted on Mar 30, 2024
We stayed in a deluxe room - we liked everything! Excellent location, cool balconies where you can sit in the evening and listen to music from neighboring establishments) We'll be back soon!
Original TextTranslated by Google
Alice140433
Deluxe Twin Room
Stayed in Mar 2024
Friends
13 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Very good hotel, close to the beach, very good service staff If there is a chance to go back and stay again.
Original TextTranslated by Google
Евгений N
Deluxe Twin Room
Stayed in Jan 2024
Solo travellers
24 review
4.7/5
Amazing
Posted on Feb 17, 2024
Satisfied. We loaded it up earlier and were able to immediately rent a bike without a passport. Nice area.
Original TextTranslated by Google
Teera.09
Deluxe Double Room
Stayed in May 2024
Solo travellers
14 review
4.0/5
Very Good
Posted on May 12, 2024
I like this place. Affordable price, clean, convenient.
Original TextTranslated by Google
Guest User
Stayed in Feb 2024
Couples
0 review
1.0/5
Posted on Feb 6, 2024
Don't go to this place. it is a scam. U pay for new room from the pictures and u get old basement room with no light. Owner is a fraud. Check reviews at google maps. "AVOID AT ALL COST!!!!! We arrived 5pm (well after check in opens) the guy said come back in half hour as room isnt ready. We came back 30 mins later, he walks us round the back of the building to a horrendous looking room and says “this is it” and walks off. There were stains all over the sheets, the bathroom had no light, no working shower, there was no toilet paper and best of all he hadn’t given us a key! We obviously complained, the guy i think his name was “Boy” kept claiming it wasnt his hostel and that he was checking guests in for a friend of his, this seemed like a lie, he also kept saying personal things about his own life “i havent showered all day” “i havent seen my mum in 1 and a half years, just leave me alone”. We were like “sorry about that but can we have a decent room with basic things such as a key, light and hot water?” We had paid £459 for three nights (incredibly expensive for Thailand) and it was grim. “Boy” offered to refund us but kept saying there would be nowhere left Haadran at this time, so this is the best we can get ( dirty room with no key, no hot water and no light, really?)… we found an awesome place called “little paradise” cheaper, better in every way, lovely woman running it. We came back for our refund and “Boy” started getting aggressive, pretending to be really unhinged to try to scare us, screaming and doing these fake crazy eye expressions. it was a little bit scary for me, but it was obvious to my boyfriend he was trying hard just to scare/ provoke us, in reality he just made a fool of himself screaming in the middle of the street whilst we remained calm. We just walked away, explained the situation to Agoda the booking agent and received a full refund. I don’t wish anyone to experience such careless and aggressive treatment. Given how nice everyone is in Thailand, “Boy” is the complete opposite of kindness and hospitality. Save your energy and go somewhere else! And even the cheapest hostel around would provide you with basic things like room key, hot water and light :)"
Guest User
Stayed in Feb 2024
Couples
0 review
1.0/5
Posted on Feb 6, 2024
This "hotel" is a DRAMA and the owner is cheating customers! The photos that are posted have nothing to do with the room you will receive when you arrive here. The owner, or rather a person who constantly pretends that it is not his hotel (sometimes he claims it is a friend's hotel, another day it is his brother's), is surprised when you arrive that you have a reservation, then claims that there are no employees and finally gives you a "room". We rented a beautiful room for 4 nights and ended up with a terrible place at the back of the building! The room was dark, dirty and everything was old. We got one pillow and one dirty towel for two people, there was garbage under the bed such as crisp wrappers, papers and a lot of dust and cobwebs - it was obvious that no one had cleaned there for years! The windows were so dirty that barely any light came through. The mattress on the bed was dirty, old and you could barely lie on the springs. The bathroom is small dirty and there was NEVER hot water. Based on the reviews on Google, you can read that this is a regular practice of this dishonest owner, so stay away from this place if you want to have a great holiday and sleep in DECENT conditions.
Original TextTranslated by Google