Top Business Hotels in Koh Phangan

We looooved that hotel. The architecture is really nice and modern. Not always practical, but that didn't really bother us. We loved the infinity pool which has a perfect lenght for swimming too. The location was perfect for us: Being in a super nice hotel surrounded by the jungle but in just a few minutes scooter ride (10-15 minutes) at hot spots, like Secret Beach, Zen Beach, Thongsala etc. The team was really nice and friendly and helped us with everything we needed. Restaurant was good and reasonably priced.

Overall the hotel was nice but in several point not what we expected: We booked a „villa with sea view“. There was no sea view at the villa that was assigned to us. You couldn’t see the sea neither from within the villa nor from the pool nor from the sun beds nor from the outside bath tub. The only way to see a glimpse of the sea was to stand up on a certain spot on the terrace. That’s not what we expected from a room advertised as „with sea view“ and the (trip.com) booking page also suggested otherwise. When we complained, we got assigned another villa where we could see the sea partly. Thank you for that. However, the manager told us that the photos from the booking page were in fact another villa. But it's not my responsibility to make sure that the photos and pictures provided on booking pages are correct. The hotel has to take care of that! This holds also true for the next issue: The gym was closed due to renovation. In the booking process, they advertised a huge fitness center with lots of machines. Now it’s shut down and we did not get any information about this. The „mini gym“, which does not even have at least one multi exercise machine, is nothing but a bad joke and no replacement at all for a proper gym! Again the staff told us they would inform about this on their website. When I checked that, I still found the photos of the large gym on their own website. It was just called ”mini gym”. But how am I supposed to know what they mean by that and that the provided photos are no longer correct??

The room is clean and nicely decorated in a nature theme, especially the bathroom with the stone floor and walls. The beach area of the hotel is a little bit small compared to the neighboring hotels but still good. But what convinced me most of all is the service. The hotel staff is super nice and very helpful with everything you need. The hotel area is pretty big so there is a cart service that can pick you up at your hotel room and drive you out to the entrance (or beach, pool, …). Very convenient because the street with all the restaurants is right outside the entrance (and a 7-eleven right across the entrance). So all in all a very pleasant experience and i would definitely stay there again.

Breakfast category is not particularly rich, but enough. Very quiet and beautiful place, the staff is enthusiastic but not overly disturbing, the room is large, the insects are in place, the ecology is good, but no small animals will appear. The invincible sunset can be enjoyed without leaving home. Free canoes are provided. The hotel's shallow water is not deep and the waves are calm. Will choose to stay again next time!

Grab a coffee, this could take a while. Bed sheets were filthy and smelt like an old dogs bed. TV was an old tube type that couldn’t get channels (although brochure said flat screen with cable) The toilet was constantly blocked. In 7 nights (our length of stay) our room was cleaned once. So no drinking water. No toilet roll. No fresh towels. Our booking consisted of breakfast, but once was enough, only had half of what we requested and the staff were rude, so we ate in a bar up the road instead. The electric kept going off so no air con. They did agree to fix it but not until the following day! No hot water. Then we discovered the new villas behind the bar area, which is what we had in fact booked. We insisted we be moved which the staff agreed to, begrudgingly!! We get to our new room where there was in fact a flat screen TV but no aerial so unless you have your own subscriptions you are stuck with sky news! Bed smelt better but we woke up to an army of ants!! Location is perfect. That is the only positive I can give!! Extremely disappointed! I travel for a month around Asia every year, this is our 4th hotel this year and by far the worst I have ever stayed in. That includes the others I’ve stayed in over the years!! Booking.com should take some responsibility for misleading information!!!

Lovely little resort with a private beach, great for a couple's vacation. We stayed in a pool view room - considered beach view but considering you're right on the water, no need! Staff was so friendly and lovely, from the front desk to the restaurant staff. The part of the island that Buri Rasa is on is rather remote -- not like the southern and western parts, where there's more of a little town with more food options -- so I would recommend this area largely for beach lounging and relaxing, rather than a more active vacation. (It's not hard to get to other parts of the island via taxi [or scooter, but we didn't try that] but time-consuming and not super cheap.)

The room is huge and the infinity pool is beautiful It takes 5 minutes to leave the secret beach, and the hotel has a car to pick you up~ There is no water in the room, but there is a water dispenser downstairs to draw water~

This was the best hotel I stayed in Koh Phangan. Bryan in reception is AMAZING. This man deserves a raise. He really went above and beyond to help me get back a pair of shoes I left in a taxi. All of the staff was wonderful, especially the hard-working guys in the restaurant. Koko greeted me each morning at breakfast with my coconut coffee. I had the best massage and facial at the spa with Lin. I’ve been dreaming about it ever since I left! I stayed in the beachfront villa which was perfect. I loved being able to walk straight out the door (climbing over the rocks) and into the sea. Watching the sunset each night was beautiful. It’s an easy walk to shops and restaurants nearby if you don’t rent a scooter. This section of beach is very peaceful. I’m looking forward to staying here again!

Hired a truck/taxi from the pier to take us to the hotel but he drove like a complete psycho and then dropped us off at the resort before. Not a huge deal but we didn't notice until he'd gone and had to walk around, dragging our huge luggage around trying to find the correct resort. Would recommend organizing the hotel shuttle if possible. Front desk staff were always friendly to us, as well as the golf cart driver who drove us and our luggage to our unit and showed us around the room and how to use everything. Room was nice, clean and quiet except when the maintenance crew sat on our front deck area chatting at 7:45am one morning :) Pool was big, cool and clean. Only recommendation is more attention being paid to random people from nearby resorts and hostels taking up the lounge chairs around it when they aren't even staying there. Restaurant staff were attentive and friendly and the food was good. The way some of the guests treated the staff was shocking. They couldn't have been more demanding and rude which the poor staff didn't deserve. Best viewpoint restaurant/bar we only found the day before we left unfortunately but it had the most AMAZING views. Was the 420 Bar/360 Viewpoint that is accessed at the end of the road, near the main road. It's a bit far out of any busy area so you're limited to the on-site restaurant or the few that are a short walk away. We liked the Big O the best out of all of them. There is also a family run mart that seemed to have the best prices for things and we used the most. It was the one with the counter top made up of tons of different currencies. He was missing CAD so we gave him a $5 bill and a $1 Loonie. Hopefully he got them added to his collection.

We had a lovely stay here, the staff were very friendly and always willing to help. The beach is right outside, lots of lovely restaurants and bars just down the road. Rooms are spacious although a little shabby. There were also ants which we couldn’t seem to get rid of.