Embassy Suites by Hilton Hotels in Knoxville

Highly recommend. The room wasn’t big but it was just my friend and I so we were very comfortable. Very clean. The people at the reception desk were friendly,helpful, and respectful. The housekeeper I ran into was very nice. 10/10. If you’re staying in Knoxville I highly recommend staying here great experience.

We had a relatively nice 2 night stay. I wish I had done more research and realized that the Courtyard and the Residence Inn were on the exact same property. That was the difference of having free breakfast or not having free breakfast. Had I realized this I would have reserved the Residence. That said, the room was nice and clean. Check in and check out was smooth. We asked for more towels and we got them very quickly. There was onsite parking, but I would have liked to have seen valet or bell service at what is advertised as an upscale hotel. We would stay on the property again, but would prefer the breakfast option at Residence.

Americas Best Value Inn Knoxville East is located 10 miles northeast of the city of Knoxville. Adjacent to Interstate 40- provides easy access to the abundance of attractions- activities and amenities Knoxville offers.During your stay the property offers complimentary wireless internet access- smoke-free guestrooms- seasonal outdoor pool- coin-operated laundry facilities and complimentary parking. There are 64 rooms on three floors all feature standard amenities including bathroom toiletries- iron- ironing board- 32-inch flat screen TV with expanded cable channels. Mini fridge is available on request- subject to availability.With seven lakes surrounding Knoxville- miles of coastline. Smoky Mountains National Park is located within 45 minutes of Knoxville- home to museums and historical homes various parks- shopping- restaurants- festivals. Knoxville offer ample attractions for all to enjoy small town hospitality.At Americas Best Value Inn Knoxville East- Weve Got You Covered from the time you hit the road until your head hits the pillow.

Would have been nice if motel staff would have recognized a potential problem of putting a family with an infant next to other guests. Other than that, the place was clean, continental breakfast, great service.

This hotel has all the makings for a premier city hotel: location, being adjacent to the convention center, as well as downtown restaurants and more; the appearance is very nice, from the lobby to the room itself; and the staff shows that approach to service one looks for when traveling. All of this and more, and it sounds like we are headed for a nice quality stay: But not so fast…. The Good: The lobby is simply beautiful, with clean modern lines, but still giving that welcoming feel. The front desk help was simply amazing: Abbi and Abbey were genuinely friendly, knowledgeable and prompt: Enjoyed my conversation with them, and the valuable information learned. And of course there’s Ed, an older “guest relations”type gentleman, who greets everyone with a complimentary glass of champagne; and somehow remembers the names of each and everyone he speaks too; remarkable. The rooms are modern and inviting; even the bathrooms have a nice upscale feel to them. So far, I’m overly impressed, especially in this price range…. But The Bad: Not a deal breaker, but when opting to pay more for a room with a view, we didn’t exactly get one from our 3rd floor room. A friend of ours booked a normal room, and ended up on the 5th floor with a view; and for much less money. Feels like paying for an upgrade is a waste of money. Also: Off n on during the night, emergency vehicles were blasting up n down Henley Street with the sirens blaring. I certainly understand being in the city, you’d expect this on a normal basis; but the walls of the hotel certainly showed their thinness. These sirens were very loud, and we weren’t even in a room facing Henley. This isn’t the fault of the hotel, but still worth noting. And then there’s the $28 fee for valet parking(no self parking). It just seems a bit much in my opinion. The valet guys do a nice job, so I’d rather tip them more, as to see the hotel charge this much. The Ugly: I hate to find anything that qualifies as a deal breaker, but… We returned from dinner, and couldn’t get the tv to tune in: I’m not sure why it said “no signal or connection”… No big deal, as we were worn out from all the youth basketball games we attended, but it would’ve been nice to at least watch a few mins of something. But the one major letdown I cannot overlook, was an A/C unit malfunction. We woke up to a pool of sweat, and called the front desk. The gentleman showed up, looked at it, and said he could have engineering look at it at 7am. Well, not sure what he thought we’d do for sleep, as it was simply too hot to just doze on off: And strangely and disappointingly, no one ever followed up the next day. Of course this type of hotel design doesn’t have windows that can be used for ventilation, so there was no relief period. I don’t think either of us rested much if any, so it pretty much ruined the entire stay. Things happen, but maybe an offer to move us to another room, which wasn’t an easy task in the middle of the night,

The stay itself was ok. No breakfast due to the pandemic but people outside and in smoking areas were not worried about the pandemic. The outside areas weren't very clean at all, drug baggies, pipe packaging, just another east tn thing. Unfortunately.

The Hyatt Place Knoxville Downtown has much to offer, starting with our prime Gay Street location ideal for those seeking to experience the essence of our emerging downtown culture, history, and dozens of restaurants and shopping. You will feel the rich history of our city and hotel while you enjoy our bar, onsite Starbucks, and unique lobby. We feature 165 guestrooms and nearly 3,000 sq ft of meeting space- including a rooftop venue and think tank room unlike anything in the city.

The staff was great. Loved the room. The ability to enter the hotel if you parked on the 2nd floor of the parking was a great plus. The only issue I had was the noise from the late night traffic. I would stay there again.