Quality Inn - Kings Mountain

The workers are friendly. The breakfast is good. The beds are SUPER comfortable!! 5 stars

I stayed here a couple years ago & was not happy with conditions…. However, The place has been renovated & seemed like an entirely different experience. An excellent value. Clean, well lit, well maintained…. would definitely stay again.

When we first arrived, the room looked decent but upon further settling in, it became obvious that there was very little cleaning actually done. There was blood on one of the beds sheets, trash in the bathroom and whenever you walked on the floor it turned your feet or socks black from filth.

the beds were hard and seen 4 roaches the night staff wasn't very friendly and every morning we had to go to the office cause the card could lock us out

Decent rooms, owners were rude and went around knocking and trying to get you to leave early before checkout so they could clean.

The property wasn’t bad for the price. The staff wasn’t great. On day 2 of 4 they went into my room and disconnected the heating element in the air conditioner. They also removed the used towels from the sleeping area, refolded them and put them Back in the bathroom. The only reason I would return is because it’s work travel and I had a rate of $35 per night.

I booked this room and it did say non refundable however there should of been a word UNLESS in there. Got to the hotel and mind you I am disabled. I called ahead of time to let the lady know I was not able to walk and needed a down stairs room. I am in a wheelchair and barley able to walk. My husband went in there to pay for the room. It was really bad weather and we needed sleep after coming 4 hours to see family. The lady told him he could not pay that I would have to come in to pay and show id. He explained to her my condition and said he was my husband and showed his id We have the same last name, She demanded that I come in or she couldn't give him the room. I was parked right in front and she was able to see me in the car. No kind of customer service. I went in there and she asked how I was doing . I told her not good being she made me walk in knowing the issue. She said to me before you take this room can you walk steps. I told her NO and why are you asking? She said cause the room is upstairs. I said no we talked on the phone and you said the room will be down stairs and everything would be fine. She said I can give you a down stairs for an upgrade. I said listen I cant stand for a long period of time and I want the room I requested and you said I could get it after booking online. She explained that it is not possible. I said then in that case I need a refund due to not meeting my needs. She said that she could not give me a refund because it was non-refundable.

This property is in need of a definite renovation! Everything from the carpets to the sofa, the bed and the bathroom/shower were nasty!

The floor was not clean, I had to wear my shoes inside the room, and the service at the desk was disappointing.