The Palms Hotel

We loved this place. Our room was on the small side but tasteful and the pool and bar was right outside our door. The patio furniture by the pool was comfortable and the breakfast was the best of our 3 week trip. The only complaint we had was parking, but we lucked out and procured a spot close by. Duval Street very walkable from our location.

I was going to give this place 3 stars had I been contacted by the manager as I was promised. I stayed almost a month ago and still no return phone calls. Why? Because we had no working AC for 24 hours in 78-80 degree weather. Not only that, but it was putting out hot air and not working It was truly almost suffocating. Nothing was addressed, nor were we given another room, discount, anything. A stranger appeared at noon the next day informing us of broken AC in 4 rooms. Just had to “deal with it.” I never complain because its vacation and I know things malfunction, but for what I spent, not worth it. My fiancé and I stayed the beginning of January. It is more of a motel feel than hotel. I honestly wish I spent more money on an airbnb. The walls are paper thin. Our neighbors (with small child) were very loud, but at the smallest noise in our room, would bang on the wall. The shower is also very small. The shower just about spits enough water to shower. The room is also not that big. Bed, tv, mini fridge. No elevators, which isn’t a big deal at the end of the day, but we had a ton of luggage and the ramps and flooring were uneven and not easy to transport on. Housekeeping was great. Flooring was being done, along with other very loud work at 7-8 am on a Saturday. The young, male bartender was very nice. Walk to Duval is about 20-30 minutes. There also is a pool. It’s a shame ******* advertises this as a “favorite.” Read the reviews before booking!

Our room was very small. The mattress was bowed and higher at the foot-end. The toilet gurgled and the water would drain from the bowl. The AC is very noisy. Avoid Room 101A.

The continental breakfast was out of sausage 45 minutes before it was over. It was an unorganized buffet around the tiki hut. The hotel is overpriced.

Great place to stay, room was very lovely! Close to everything and parking spaces just in front of the hotel. Would stay again.

Very nice property. Close to downtown, so walking is easy & quick. Love the charm & cleanliness of the whole property.

Very quiet and cute. Swimming pool and hotel type breakfast every morning. Away from Duval but walkable

My family and I loved the Palms Hotel. It was clean and well maintained. The staff was friendly and courteous. My only suggestion is that they put in hand rails to get onto the property. There are only 3-4 steps to get to the office and rooms, but I needed assistance, as I walk with a rollator. If hand rails are installed on each side of the steps, they would be inconspicuous and not alter the aesthetic of the building. We will definitely be returning in the future!

This is a beautifully maintained hotel with salt water and temperature controlled pool in the historical district. The rooms are small, especially those with two double beds, as well as the bathrooms, but it has charm and wonderful staff. It has Sits. And tables around the patio and pool, but lacks elevators and appropriate ramps for individuals with mobility issues. Parking is limited and it is at least one mile from the important sightseeing areas. Due to the charm and safety of the neighborhood, this should be no issue for those who love to walk.