Overall, the hotel is decent and comfortable for a stay. My room was clean and spacious.
The hotel is eco-friendly, so single-use personal care items like toothbrushes and toothpaste are not provided; they are available at the counter for 20 NTD if needed. Shower foam and shampoo are provided in the bathroom. There are also no bottled water amenities, but you can boil your own water in the room.
One feature I really appreciated was the laundry room. As someone who likes to wash clothes while travelling, this was a big plus. It isn’t free (50 NTD for washing and another 50 NTD for drying), but I find the pricing reasonable.
The hotel also offers free biscuits and drinks during the day at Level 16, which guests are welcome to enjoy. The location is convenient, within walking distance to a FamilyMart and the Cianjin MRT station.
What I didn’t particularly like, although I understand the eco-friendly concept, was that some basic hotel service felt lacking. Late at night, I called the front desk to request paper and a pen, and was told I had to go down to collect it myself. Personally, after showering and settling in for the night, I didn’t expect to have to go downstairs for such a small request, and it was mildly frustrating, so I chose not to collect it and only asked again the following day.
That said, I’m not sure if this was due to a particular staff member. My interactions with other front desk staff were generally positive, they were helpful with directions and assisted me with booking a taxi in advance.
Overall, a comfortable stay with good facilities, though service consistency could be improved slightly.
