Featured Hotels near Ambiance on the Water, Kansas City

We had two teams, about 20 families, that stayed here for the MLK VB tourney held at the convention center (an easy 3 block walk). The hotel was clean and quiet, an important factor when trying to get good rest as athletes. Housekeeping was offered daily. I appreciated the number of towels available in the room, as well as the quality! We ordered from the on-site restaurant and the food was good with decent pricing, comparable to restaurants nearby. No complimentary brkfst. Hotel offered valet parking for $28/day, or there was a $10 garage just around the corner, and another for $18 the opposite direction. The hardest issue we encountered was finding a place to actually park/pull up to unload bags just to check in when we first arrived. Same for check out. Hotel is on a street corner w zero designated hotel parking. Ultimately, I would recommend this hotel and I’d stay here again.

had a nice stay service was spectacular if needed something the guy was right on top of helping me all together everything was great.an nice room

It was nice great view of pool, close to food and quick trip! Recommend!

Overall the experience at the hotel was very good, however, check in was lengthy and I had another issue at checkout I'll explain later. There was only one lady at the front managing to check in a long line of people. I can only imagine that they are still short staffed after Covid times. I had checked in 24 hours prior and chosen a room on my phone app, but our room was not ready and was given another. No problem..just glad to get one after the wait. The lady was pleasant checking us in but never apologized for the wait or welcomed us as Diamond members. Room was small but overall clean. Would have liked to have a comfortable chair to sit in but not one in the room. Breakfast was a buffet and overall average/good. Now the part not so good...apparently Hilton is now giving credits for breakfasts for (Gold & Diamond levels). It's put into your account to be used to offset the amount you spent. The amount can be different depending on the hotel. In most cases you will end of paying more due to taxes. I find this offensive and in my case the bookkeeping got messed up and it ended up being added in rather than taken out. I had to end up calling the hotel on two occasions to get it worked out...but it did happen. I appreciated the help of JoAnn and Robert and the bookkeeping department. In addition when checking out, I received my statement, it only showed parking that was owed. I was assured that the breakfast & credits were already sorted out. That was not the case as I found out a day later. Because Hilton President did handle my situation quickly I gave a very good rating!

Very nice hotel for a few nights in Kansas City. Location between the real city centre and the Country Club Plaza area is nice. Looking both destinations are reaching with a small half an hour walk. Free breakfast is also enough. The staff were very friendly and helpful.

Really really nice place great location totally chill atmosphere

We stayed here on January 5. The property itself was very nice—large rooms, comfortable beds, good breakfast. Our problem was dog-related. We checked in around 8 p.m. and went to our room to be immediately met with the consistent barking of a large dog in the adjacent room. We immediately called the desk and asked for another room. They didn’t have any other king rooms so the lady at the desk said she would come down and take a look. My husband waited for a few minutes then went up to the lobby when he didn’t see her. There was a steady stream of people checking in and the desk attendant was completely alone. My husband talked to her briefly and she called the room where the dog was, but of course, no one answered. She tried to move us to a room with 2 queens, but said she couldn’t register us to a different room because we had booked the room through AAA and the system wouldn’t allow her to make us keys. Eventually, she was able to call someone who told her just to take us to a room and let us in. To make things worse, the lady at the desk had a disability and walked with a walker. We felt terrible that she had to walk us to our room. We couldn’t believe there wasn’t a manager or security person who could have helped out. At some point during the night, they figured out how to make us keys and put them under our door. While my husband was in the lobby, another man came to the desk and said he needed another room because there was dog poop on the floor of his room. We’re okay with people travelling with their dogs, but this hotel obviously had some issues.

I’ve now stayed at almost every 21C hotel (I haven’t been to Iowa). Gets an overall five stars with some stronger points and some weaker points. Strong: the artwork this time around was poignant, the thought provoking, and cohesive. The restaurant and restaurant staff were outstanding (The Savoy, reviewed separately). Their room service was awesome too. The beds at 21C have always been comfy and I like their toiletry products. Weaker: The front desk staff was a mixed bag. Generally helpful and nice, but I was received more coolly here than some other places. Housekeeping. I 1000% understand we are still struggling with COVID and the economy and labor issues. And I don’t know who had my room previously, but there were several small shards of glass in the seating area, there was a pair of underwear behind the couch (which I didn’t touch and left there), and I somehow found a pair of dried up old contact lenses on the bedspread. Please note, the room was generally clean and well appointed, but the three things I mentioned were pretty big things. Also, if we aren’t going to go back to having minibars (which I’m fine with), can we have mini fridges in the rooms? I get you’re trying to up-sell room service, but I would just like to be able to chill my water or have something cool to drink without asking for a (too small) bucket of ice. Would stay again. The positive far outweighs the negative. Tip: no valet parking, but there is a garage across the street that charges 10 bucks a night.

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.