Hampton by Hilton Kaili

Hampton by Hilton Kaili Reviews

Hampton by Hilton Kaili

73 Kaikai Avenue, Kaili, ChinaView Hotel Details
Hampton by Hilton Kaili
Hampton by Hilton KailiHampton by Hilton KailiHampton by Hilton Kaili
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Hampton by Hilton Kaili Guest Reviews

4.8/5
Excellent
1998 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1998)
Positive reviews(1969)
Reviews with photos/video(250)
Delicious breakfast(351)
Friendly front desk staff(178)
Classy environment(172)
Awesome amenities(147)
Convenient parking(77)
Perfect for kids(45)
Stayed multiple times(19)
Has rooms for families(11)
Negative reviews(29)
anna aihong
Deluxe Room-Twin
Stayed in Apr 2024
Couples
5 review
4.2/5
Very Good
Posted on Apr 12, 2024
Great service. Shout out to front desk, Li Lifei, who goes above and beyond to help with all our needs.
JEOMRYE
Cozy Room (2 beds)
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2024
Thank you so mush. Your staffs gave much help to us I will not forget their kindness
Response from Property: thank you for your trust and praise! We are glad to be your most beautiful and warmest home in this city. Please remember to come back often!
Rico Xavier
Superior Queen Room
Stayed in Apr 2023
Solo travellers
16 review
5.0/5
Outstanding
Posted on Apr 22, 2023
Excellent hotel. Very clean and a convenient stop from Guiyang if you want to visit the Miao villages nearby. Great service and the price is very reasonable!
Response from Property: I am honored to see your recognition of the hotel service. I will continue to work hard to bring you better service. Welcome to stay again🤞
Baikangning
Cozy Double Room
Stayed in Jul 2023
Solo travellers
12 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Super fast and easy check in, good access to public transit and Didis to anywhere else. Rooms were big and comfy!
Response from Property: happy to provide you with service oh, our service can make you feel warm, small friend from the can believe happy, looking forward to your arrival again oh, small friend is always ready !
Valentina
Cozy Room (2 beds)
Stayed in Jan 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Good place to stay and also very popular among travellers of the area. Good breakfast, better than an average Hampton’s. Though as the hotel was full the staff of the restaurant had a hard time to keep up with the flow of the people in the morning. Overall a pleasant stay. Too bad they didn’t send a robot to bring us our takeaway to the room, our son was really looking forward to that 😆
Response from Property: Thank you for giving Xiao Peng so high evaluation, you live in peace of mind, we can rest assured, hope in this cold winter, bring you the warmest care, welcome your next stay oh *.*
Guest User
Hampton-Suite
Stayed in Sep 2022
Solo travellers
3 review
4.5/5
Great
Posted on Sep 12, 2022
Very warm welcome from the team. They have supported me with a lot of enthusiasm thus making my stay in Kaili a real pleasure during this Covid period. They have for example helped me in finding a forwarder to ship my bike back to Shanghai (could not get it on high speed train). All hotel guests were graciously invited for a mid autumn festival dinner with the team. I highly recommend the hotel and want to thank the team. Olivier
Wojiaoguoguotangguoerya
Cozy Double Room
Stayed in Apr 2024
Couples
22 review
2.7/5
Posted on Apr 27, 2024
The frozen siomai, I took a bite, the siomai skin was already moldy!!! It made me sick for a long time! This is not the first time I have stayed here, and this time the experience is really bad.
Original TextTranslated by Google
Response from Property: Thank you for your care and support. We feel deeply guilty about your experience. Food safety is related to the health of every guest. In our daily work, we will strictly follow the inspection and prevention mechanism to ensure that all products meet the food safety standards. If you encounter any problems during your stay, please contact us in time. We will respond positively with a reliable and comprehensive attitude. We look forward to and welcome your stay again, and supervise us to maintain high-quality operations!
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Couples
24 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is spacious and comfortable, parking is convenient, breakfast is rich, service is warm, facilities are not smart, air conditioning is not very powerful, clean and hygienic, there are roosters crowing in the morning, and it has a rural atmosphere😁
Original TextTranslated by Google
Response from Property: Thank you for your praise and praise for us. We will continue to surpass ourselves and continue to invest more enthusiasm and passion to provide every guest with an unforgettable stay experience❤
Guest User
Cozy Double Room
Stayed in Apr 2024
Friends
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The accommodation experience was very good. The waiter selected the room type according to our requirements. If there is anything we need, we will contact us at any time and solve it for us. The room is very large and meets our requirements. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for your support of our partners and your love of our brand. We will continue to surpass ourselves and continue to invest more enthusiasm and passion to provide every guest with an unforgettable stay experience. We are waiting for your little friend~
wwp777
Cozy Room (2 beds)
Stayed in Apr 2024
Couples
116 review
5.0/5
Outstanding
Posted on Apr 4, 2024
This is one of the better Hilton hotels I've stayed in. The service is standard, and the front desk lady is friendly and approachable. The room is clean, the facilities are good, the parking is convenient, right in front of the door, and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Thank you for your support, friends ~ Thank you very much for choosing to stay at Huanpeng and for your affirmation of us🥰🥰 Xiaopeng is looking forward to your stay again here~
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Other
11 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Last night I stayed at the Hampton by Hilton Kaili. I felt that the hotel was first-class in terms of both hardware facilities and soft services. The hotel building and lobby are very grand, the rooms are also large, and the decoration is quite exquisite. The room lights are bright, and the bedding is very neat. The waiter specifically asked if there were any special requirements for the room, and finally arranged a non-smoking room. Because there was no trouble with smoke and other odors, my wife and I slept well at night. It is worth emphasizing that the hotel breakfast is very rich, with so many varieties that it is impossible to eat it all, and they are all very delicate; the hotel has a lot of parking spaces, and parking can be parked in the ground and underground garages, which is convenient for self-driving tourists to stay.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of Xiaopeng in all aspects. I also hope that Xiaopeng will live up to your expectations every time you come. Xiaopeng will serve every family with the service concept of friendliness, reliability, care and comprehensiveness. I look forward to meeting you next time~
Feixingyeniu
Hampton-Suite
Stayed in Mar 2024
Solo travellers
51 review
4.5/5
Great
Posted on Mar 29, 2024
The hotel's breakfast is very rich, with a variety of dishes and a variety of drinks. The dining environment is also good, which is worthy of praise. This time I booked a Hampton Suite, which has a large space and a matching sofa and desk. It is good value for money. Pretty good!
Original TextTranslated by Google
6/7
Response from Property: Thank you for your support. I will work harder to serve every family member who comes to the store and bring you a different accommodation experience. I look forward to seeing you next time.
Binhaichaoqi
Cozy Room (2 beds)
Stayed in Mar 2024
Friends
16 review
5.0/5
Outstanding
Posted on Mar 23, 2024
I think it should be a better hotel in Kaili. It is quite political. There is a local party newspaper in the lobby. The breakfast is complete, finely prepared and delicious. Not bad! Must give a thumbs up!
Original TextTranslated by Google
Response from Property: Xiaopeng is very happy to see your encouragement. Thank you very much for giving you a satisfactory stay experience. Your satisfaction is the best affirmation for Xiaopeng.
Wilson 🌻
Cozy Room (2 beds)
Stayed in Feb 2024
Family
12 review
3.7/5
Posted on Feb 23, 2024
Checked in on the way to Qianhu Miao Village. The decoration style of Hampton is unified across the country, the bedding is comfortable, and fruits are prepared for online guests. The breakfast is also good. The room hygiene is not in place, but the management staff reported it in time and gave a positive response. I hope the hotel can maintain the standard of Hampton's room inspection.
Original TextTranslated by Google
Response from Property: Dear friend, hello~ Thank you for your support of the brand and understanding of partners. Huanpeng has always served every family member with the service concept of friendliness, reliability, care and comprehensiveness, and has always inspected each room according to the brand's three-level inspection requirements. We deeply apologize for the episode in hygiene that made you unhappy, and we will also standardize the inspection standards. I hope to see you again in the near future~
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The front desk was friendly and gave the children lollipops and marshmallows for breakfast. There were friendly smiles and greetings wherever we went. The children had a very happy stay. This is my favorite hotel to choose every time I take my children.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of Xiaopeng's service. I am happy to serve you and look forward to your next visit~🥰