Holua Resort

Location is excellent property it’s old needs renovation in bathroom and kitchen (but they had a sign that they are in process of renovation) Staff is very nice Apartments are well equipped.

Amazing experience. I’m in love with the size of the apartment, the huge windows, and the balcony. It’s so nice to have a dishwasher and washer/dryer. There’s beautiful nature around. However, it was uncomfortable to move our sleeping baby to the golf cart and then to the room instead of moving him directly to the room from our car. Also, I wish they had renovated the bathroom and kitchen. Unfortunately, there was a lot of hair on the bathroom floor.

Nice place. Some suites under much needed kitchen and bathroom renovation. Rest of suite very big and comfortable. Had a problem with ants in the kitchen. Pool needed some repairs but functional and clean.

Was very happy with the staff, price and convience of the location. Could have used some help with replacing dirty towels and removing garbage but was a very comfortable place to stay. I would definitely stay there again.

Our stay was very relaxing and the place is clean well maintained. The staff are very sweet and kind . We will come back to this place soon

The property has a nice layout. The unit we had was 19-125. We found it to be dirty and not very well maintained. There were ants in the foyer as well as both bedrooms on the main floor. The sinks in the master bedroom smelled awful. We requested the ants to be sprayed but they didn’t enter the unit even though we told them they could. We also had requested 2 king or 2 queen beds but found one room to have 2 twin beds… not exactly what we wanted and there were 2 couple’s celebrating significant anniversaries. The tiles were cracking on all of the bathroom and kitchen counters. The washer and dryer were in good working order but very small. We ordered coffee several times but they did not bring enough each time we requested them. The pressure in the second shower was not enough. We also had requested an extra day but no one got back to us… we inquired but were denied. It was requested when we booked in August. The powder room floor has long dark hairs on it when we got there…

Very spacious and comfortable place. The only issue for us was that we got the last building. It’s a very far walk to parking especially if you are carrying stuff.

Stayed in spacious 2 bedroom condo with husband and two young adults. Everyone enjoyed condo and available amenities. Only downside is concierge not as responsive. Daughter tried to request use of pickle ball paddles. Calls and e-mail were not responded to. Other than that entire family enjoyed location as anchor to 6-day Big Island visit in January.