Even though Inloved the place with such an inviting lobby and eating area I had to give a 4 star not a 5. This was because of the amount of starch or harsh detergent or ? on the pillowcases. I noticed the unpleasant feel on my face, but was so tired I fell asleep. I woke up an hour later with my cheeks burning. I had to get up and wash my face and got my coat and laid on that without a pillow. Very unpleasant but easily fixed. After that though I think I will tuck my own pillowcase in my luggage from now on!