Crown Hotel

Excellent urban location, with everything to eat, drink, and play around. In the morning, you can also experience the local food market culture, glutinous rice, freshly baked Banna glutinous corn...etc. The hotel service is friendly and considerate, and the rooms are very clean. A very cost-effective choice, recommended!

The hotel is a two-story building, very stylish. The facilities in the room have been renovated, the TV is relatively old, but everything else is fine. It is very close to Manting Park, you can walk there, about one kilometer. It is also very convenient to go to the zoo, less than 2 kilometers away. Banna Zoo is suitable for parents and children. You can feed small animals. Especially the monkeys are very smart and can receive and feed food with their bare hands. The zoo sells food for 20 yuan each.

Finally the tour is over, and I have time to write a hotel review. Before I came to this hotel, I was looking forward to it. I feel that the photos look good, but in fact the environment is really good. But it made our check-in experience a little unpleasant in the early stage. First of all, I called one day in advance to ask if there was a pick-up service. It was a male staff who answered the call. He replied "Yes, I can contact you later" and then hung up the phone in a hurry. When we arrived in Xishuangbanna the next day, a female staff member told us that their hotel did not have a pick-up service when we made phone calls. , it was the first time to ask). I just said that I asked if there was one yesterday, and a male staff member answered the call. But they insisted that they didn't make a phone call, there was no record, and there were no male staff in the hotel. (Then did I call the ghost yesterday?) I was a little puzzled. I looked at the call records yesterday, and it was indeed their hotel. I called the number yesterday again, and it was a male staff member. No male staff) This staff also insisted that there was no pick-up service. Although we have never insisted on the need for pick-up service from the beginning to the end, we just asked in advance, and we don't understand this situation. Later, their hotel manager called and explained. The tone was still very good. He explained that a male staff member answered the phone yesterday and told us that there was a pick-up service. Then I said that their hotel used to have a pick-up service, but now there is a charge for pick-up (please, what did the staff shirk in front? If we didn’t call, can you just tell us that there is a charge, and we can pay for it? Hundreds of hotels can afford it, can’t we afford taxi fares of tens of dollars?) Finally, I said, oops, you booked this hotel at a relatively favorable price on Ctrip, so this service is not included, uh uh uh uh uh, it is the customer who forced you to set a discounted price, isn’t it because you want to set the price as much as you want, so that It’s fine for customers to choose not to. If they feel that they will be cheaper and lose money, should they seek compensation from other places? I don't understand