Jieyang Marriott Hotel

Marriott brand, good location, high floor, basically overlooking Jieyang Building, breakfast is rich and exquisite. Service staff is of high quality, child-friendly hotel. This hotel is relatively new, and the environment and sanitation are good.

Friends who come to Jieyang, please avoid thunder. This is a Marriott listed hotel, not a Marriott directly operated hotel. After we checked in at 3 pm (2 rooms), we were told that the room was not cleaned and asked to wait for an hour. Out of understanding, we went out and walked around. We never waited for the hotel's check-in notice. We called to inquire and were told to wait until 7 pm. The front desk clerk had an attitude of "it's none of my business". He didn't even look at you during the whole process and kept emphasizing that there was no waiter to clean the room. During this period, there was no lobby manager to solve the problem. At the same time, we were told that only one room could be given, and another room needed to continue to wait for cleaning. Can friends understand the mood of collapse at that time? At that time, the waiter said to send a fruit plate to apologize. Based on the principle of going out to play and not wanting to get angry, I didn't argue with them. When I came to the room and saw the fruit plate, I was shocked. It was just a tangerine and a small sand fruit. The dignified Marriott Hotel, it made me laugh and cry. It wasn't until almost 8 pm that the hotel gave the second room. When we communicated with the hotel, the hotel manager said innocently that he could only say sorry to us and there was no other solution. Because I booked the room on Ctrip, Ctrip followed up and solved the problem, and the hotel gave me a 20% discount. The experience was too bad. I would rather enjoy quality service without discount. The front desk clerk and the manager had no sense of service, and their attitude was just "I'm just working here". The above is not exaggerated, and it is all true.

Service: We arrived at the hotel at around 3pm. The receptionist was slow to check in because the room had not been cleaned yet. He used two mobile phones in turn and didn't know what he was doing. The female receptionist next to him had already checked in both rooms. She patiently asked him and made us stand there for no reason. She didn't apologize or feel embarrassed at all, but pushed the responsibility to the housekeeping department. How can you blame your colleagues in front of the guests as a member of Marriott? The female receptionist next to you is not like you. She took the initiative to help you with ideas and greet you. In fact, you told me directly at first that the room had not been cleaned yet and asked me to sit and wait. In short, your team spirit and service ability are not satisfactory! If there were no two handsome guys working later, I really want to give you the lowest score. As a member of Marriott, I really don't want to see such employees. You have to learn from the female receptionist and the two handsome guys! Facilities: Satisfied! Hygiene: Satisfied! Environment: Beautiful scenery outside the window! There is Wanda Commercial Plaza next to it.

Facilities: All are new. If it is a smart toilet, the experience will be better. Hygiene: Very good, basically no foreign matter (just a little sticky on the bay window floor, maybe it was not mopped clean) Environment: Very close to Wanda Plaza, great night view Service: Thoughtful and meticulous

The room is clean, well-equipped, and the housekeeping staff is enthusiastic. The housekeeping was great. The only downside is that the service is a bit lacking. You have to take the elevator down more than 30 floors to get the takeaway. Because I had to catch a flight, I called the front desk at 5 o'clock in the morning but no one answered. It was too early to go to the airport and I couldn't call a taxi myself. The hotel didn't help with taxi services. The cleanliness of the accommodation and the accommodation experience can be given full marks

It is worthy of being Marriott, a newly opened hotel with excellent hardware and services, and a reasonable price. It is opposite the Jieyang Building and not far from the Jieyang Academy. The breakfast is rich and the environment is good