Spa Hotels in Indianapolis

Room 2618 was a beautiful room. A few comments: 1) The room door was slightly misaligned and did not shut. They did fix it very quickly. 2) The internet went out on Thursday for 6+ hours Overall, the experience was great. The staff was very helpful and knowledgeable. The room was cleaned daily, which is different from many hotels currently.

The surrounding environment is very good and several attractions are within walking distance. Health is worse. I stayed for two nights. On the second day, in addition to finishing the bed, I changed the towel and the others were not cleaned. The garbage on the ground was still there the day before. There is a white pillowcase on the coffee table. Some dirty. It is estimated that the cleaning staff wiped the coffee table with a pillow towel. In addition, the coffee table was not wiped, and the milk stains of the previous day were still there. The drain of the bathtub pulls a bunch of hair. Health needs to be improved!

Great staff, very clean. Love the lobby area with lots of food options. Valet guys were on top of things. (Thank you Miguel!) Overall excellent experience. Thank you!

No breakfast and no pick-up service. The swimming pool is good. Under 21 years old can't check in alone. The front desk service is average.

The location is very good and many attractions are within walking distance. The hotel staff is very good at serving. The privacy of the hotel is very good. The pool is nice. The disadvantage is that the parking lot is expensive. Hotel staff suggested that we parked in the opposite shopping garage, which cost less than half of the hotel. There is also a feeling that the paper towels of the five-star hotel are very poor. There was no breakfast at the hotel because there were too many good restaurants to choose from.

Great location for going out and excellent customer service from the staff. Really difficult to beat this unique and beautiful hotel that was restored with a great attention to detail. The rooms are spacious with high end amenities that match the luxury of the lobby and common spaces while preserving the history of the building. Perfect place to stay while having fun on Mass Ave!

I loved the experience at the Hilton! My family and I flew up for the Taylor Swift concert, and all of the details the staff put into decorating the lobby and activities for the kids made the experience so magical!! Everyone was very helpful and accommodating to our requests!

Room temperature to me is 72, it was 68 in my room, far too cold for this Floridian’s liking. I wanted ice. No ice on the main floor, the attendant said there is ice on every floor. Fine, I went to my floor, no ice. I went down one floor, no ice, down another floor, no ice, finally on the 4th try, I got ice. $40 for parking is steep but in downtown Indy with a car full of stuff, I had no choice. It worked out well, no issues. God is good. Breakfast is good, hot and fast. Could have used a better muffin selection, bran was the only choice. The valet parking was great. Evan Coffman was nice. The “green” whatever it was provided in the shower for shampoo burned my scalp. I had to get out and rewash with the stuff on the bath counter. Horrible.

Very friendly staff, clean comfortable room, great location to shopping and access to the mall.

I was a bit disappointed; the property wasn't quite as nice as I had expected. Overall it worked ok, but there were a few minor issues. The shower curtain didn't fit in the tub. The conditioner bottle in the shower shot upward instead of out as it was supposed to. The desk chair was very uncomfortable. The HVAC unit didn't seem up to the task of cooling the room; I had it set it to its minimum of 61-degrees to get it to be an acceptable temperature in the low 70s. There is also bright lights illuminating the side of the building; the curtains mostly blocked this out, but it made it hard to know when it was night and when the sun came up.