We started our journey at this hotel last Saturday. We arrived near 3pm we asked for a reservation and of course we needed to wait approximatively 2 hours to get a key. And guess what they gave us the wrong key, we protested and they tried to fix their fault by changing the room. After 1 hour and half of discussion and moving from one to another we got us a new room. We said we are done with this nightmare, we entered to the new room and then we found out that the room is filthy,disgusting and dirty We got back to the reservation spot and we opened a dispute, after alot of negotiating we finally got an appartement (it took nearly 5 hours to sit and rest)