Pet-friendly Hotels in Hvolsvollur

I am writing to express my disappointment with my recent stay at your mountain cottage. As the most expensive accommodation of our week's holiday, I had high hopes and was eagerly anticipating a comfortable and enjoyable stay. However, I regret to inform you that the experience was anything but pleasant. Firstly, the cottage (no 8) was in a state of disrepair, with broken glass and a board of wood hastily hammered onto the front door. The interior was equally disappointing, with a dirty and dusty atmosphere that suggested that it had not been properly cleaned or maintained. The cottage smelt old and felt cramped, leaving us feeling uncomfortable and cramped during our stay. Additionally, the bath towel provided was the size of a hand towel, and there was no bathmat or hand towels left for us to use. These small amenities are essential for a comfortable stay and their absence made our experience even more unpleasant. The walls were dirty with dust and grime, light switches were dirty, stains and dirt on radiators. Chipped crockery. Old, torn and ripped blinds. No door on the bedroom. Overall, I must say that the cottage was not worth the £150 per night that we paid. It was far from the charming and cozy mountain retreat that we had envisioned. The only positive aspect of our stay was that the cottage was warm and had hot water. I understand that issues can arise, but I hope that you will take our feedback seriously and take steps to improve the quality of your accommodations. I also hope that you will take action to address the problems we encountered.

Review Had a fabulous time at Aurora lodge. Fantastic location for visiting the the south coast waterfalls, glaciers and black beach, horse riding at the Hestheimar. Easy to get to Golden Circle. Close to a supermarket and couple of restaurants. There are a number of self service petrol stations along the way. The lodge itself has ovely cosy feel. Nice relaxing areas with great views. 2 hot tubs with choice of temperature. Views over Hekla volcano. Rooms are a decent size. Comfy beds, the room is clean and warm. Toiletries and kettle provided. (Only one tea and coffee though. Sure I could have asked for more but I felt awkward. Just wish they would put a few out) Breakfast was lovely. Cereals, breads, pastries, pancakes, yoghurts, jams, bacon, sausage, egg and beans. Tea, coffee and fruit juice. I really really enjoyed my time here the staff are lovely. I have two issues for feedback and they are NOT complaints. The road to the lodge is about a mile on a dirt track. In the dark you had to go very slowly for potholes. I was probably being extra careful as in a hire car. Secondly I booked way in advance and asked if I could guarantee a room with a north facing view (I was willing to pay) I was told there were no rooms specifically facing north all rooms would have good view of the Aurora if it were to appear. On arrival there were many rooms that were facing north and by then all were full. The Aurora did appear but too many lights on the cabin doors that spoil a weak display and make it hard to see. I ended up sat at the side of my lodge to see the Aurora with a coat over the light to try and darken the area I was in. Overall fantastic stay and I will return! Had a fabulous time at Aurora lodge. Fantastic location for visiting the the south coast waterfalls, glaciers and black beach, horse riding at the Hestheimar. Close to a supermarket and couple of restaurants. There are a number of self service petrol stations along the way. The lodge itself has ovely cosy feel. Nice relaxing areas with great views. 2 hot tubs with choice of temperature. Views over Hekla volcano. Rooms are a decent size. Comfy beds, the room is clean and warm. Toiletries and kettle provided. (Only one tea and coffee though. Sure I could have asked for more but I felt awkward. Just wish they would put a few out) Breakfast was lovely. Cereals, breads, pastries, pancakes, yoghurts, jams, bacon, sausage, egg and beans. Tea, coffee and fruit juice. In the evening they had an option to buy a soup and bread. Huge portion (would have liked more bread, again I’m sure I could have asked) I really really enjoyed my time here the staff are lovely. I have two issues for feedback and they are NOT complaints. The road to the lodge is about a mile on a dirt track. In the dark you had to go very slowly for potholes. I was probably being extra careful as in a hire car. Secondly I booked way in advance and asked if I could guarantee a room with a north facing vie