Guest User
February 14, 2024
Facilities: The executive suite room is fairly complete, but with three spaces, you only need a pack of tissue paper, which you have to take and take turns in the mahjong room, living room, and room. Not very reasonable.
Hygiene: The hygiene experience is very bad! When I checked in at 11pm on the first night, there was a smell of urine when I walked in, and the whole room was full of smell.
Environment: The room is big enough. The hotel is big enough. (only benefit)
Service: The service is really disappointing. From the front desk💁🏻♀️💁🏻♂️ to the breakfast service
The waiters all serve in black faces. If there was a problem with the room, it should have been reported internally to him, but the front desk asked me to call the supervisor myself to complain and find a solution. Putting the cart before the horse.
On the second day of my stay, I couldn't enter the room no matter how I refreshed my room card. I tried swiping it several times at the front desk but couldn't open it. I had to ask the waiter to open the door every time, which particularly affected the check-in experience.
Souvenirs: Staying for two nights, because I have two children, I specifically applied for two souvenirs, but the result was a rigid reply, no matter how many nights, only one can be given per room.
There are not many choices for breakfast and the taste is average. If you need to spend extra money to buy breakfast tickets, it is recommended to eat out.
Overall, the environment is okay, but the service can't keep up. It's a terrible place to spend money. There isn't much to eat nearby and not many takeout options.
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