Junhong
January 2, 2024
When we arrived at the hotel that night, we asked the receptionist to help us check in, but the receptionist asked us to check in on the machine ourselves. As a result, we had to shuttle back and forth between the two buildings without being able to check in. Later, we returned to the previous one. At the counter, I asked the lady to check in. She said there might be something wrong with the machine, dizzy😵💫. In addition, I booked a room for two people and a room for one person, a total of two rooms. When the receptionist gave us the key card, she did not tell us that the room was a large one and a small room. It was not until the next day that I found out that the two people lived in a small room. Room, I think she should tell us about this. Two people can live in a large room without being so crowded. There was also no drinking water in the room, and the front desk staff didn't tell them in advance. Later, we called to inquire and found out that it was on the first floor. The hotel should have let passengers know this in advance, but they didn't. This was a terrible travel experience.
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