DoubleTree by Hilton Hotel Houston - Greenway Plaza Guest Reviews
3.8/5
Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(117)
Positive reviews(89)
Negative reviews(28)
Guest User
Corner King Room
Stayed in 2023ๅนด5ๆ
Family
20 review
5.0/5
Outstanding
Posted on 2023ๅนด6ๆ2ๆฅ
Great!!! Good location, good facility, and good service!!!
Guest User
Queen Room
Stayed in 2022ๅนด10ๆ
Solo travellers
1 review
5.0/5
Outstanding
Posted on 2022ๅนด10ๆ17ๆฅ
This place is my favoriteโs people service they are awesome love my room
Guest User
Queen Room
Stayed in 2023ๅนด2ๆ
Couples
3 review
5.0/5
Outstanding
Posted on 2023ๅนด2ๆ12ๆฅ
Great except parking
Lauro
Deluxe King Room
Stayed in 2022ๅนด5ๆ
Family
14 review
5.0/5
Outstanding
Posted on 2022ๅนด5ๆ30ๆฅ
Excelente love ๐ this hotel is mi favorite
Allen Jr
Two Queen Room
Stayed in 2021ๅนด6ๆ
Family
39 review
5.0/5
Outstanding
Posted on 2021ๅนด7ๆ9ๆฅ
Relaxing hotel..
Great place to stay for the family and businesses and we enjoy it. We stayed there for 2 nights.
It was clean and the staff were friendly and nice. However, the parking facilities are a bit inconvenient, but everything else was fine.
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Rodrigo Alcantara
Mobility Accessible Two Queen Room with Roll-In Shower
Stayed in 2022ๅนด4ๆ
Business travellers
33 review
3.0/5
Posted on 2022ๅนด5ๆ28ๆฅ
Unfortunately I lost this reservation and I have no comment on it on past trips I stayed here and good place
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Guest User
Queen Room
Stayed in 2022ๅนด8ๆ
Business travellers
12 review
4.0/5
Very Good
Posted on 2022ๅนด8ๆ22ๆฅ
OK, business travel, near customers
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Mitchell
Stayed in 2024ๅนด2ๆ
Other
5.0/5
Outstanding
Posted on 2024ๅนด2ๆ25ๆฅ
The staff was awesome! Benjamin, Douglas and Rita were so hospitable at the bar! Bed was super comfortable and easy check in and check out. Starbucks inside so we took advanatage of that and the grounds were beautiful
Verified traveler
Stayed in 2024ๅนด2ๆ
Other
5.0/5
Outstanding
Posted on 2024ๅนด2ๆ19ๆฅ
Had to wait a moment to check in but was then quickly helped. Didnโt have any problems with room. Service was amazing. Friendly workers.
Anita
Stayed in 2024ๅนด2ๆ
Business travellers
4.0/5
Very Good
Posted on 2024ๅนด2ๆ10ๆฅ
Staff was helpful.
My room climate control unit made a loud whistling noise whenever it was on, which kept me awake.
Verified traveler
Stayed in 2024ๅนด2ๆ
Business travellers
1.0/5
Posted on 2024ๅนด2ๆ9ๆฅ
No hot water was available in the bathroom. I had to take cold-water shower after checking in at 11 pm. They did not explain that they had this issue for the entire hotel when I checked in. I will never come back. Worst ever experience at hotel.
April
Stayed in 2024ๅนด1ๆ
Couples
5.0/5
Outstanding
Posted on 2024ๅนด1ๆ29ๆฅ
Our first ever in Houston and we loved it. Staff was super helpful in recommendations and just making sure we got the Houston experience. Would definitely recommend to family and friends!
Yon
Stayed in 2024ๅนด1ๆ
Business travellers
1.0/5
Posted on 2024ๅนด1ๆ24ๆฅ
Called prior to booking on parking as my husband and I were in separate cars. I asked 4 times ( to the point the staff recognized my name at check in) if they charge per night or per car for parking and the staff assured me it was per night. At checkout, the hotel charged me per car. They would not honor their prior communication. They also put me on hold for 42 minutes when calling back to dispute this charge. With so many hotels around, no need to stay here.