Kew Green Hotel Wanchai Hong Kong

Kew Green Hotel Wanchai Hong Kong Reviews

Kew Green Hotel Wanchai Hong Kong

41-49 Hennessy Road, Wanchai, Hong Kong, Wan Chai District, Hong Kong, ChinaView Hotel Details
Kew Green Hotel Wanchai Hong Kong
Kew Green Hotel Wanchai Hong KongKew Green Hotel Wanchai Hong KongKew Green Hotel Wanchai Hong Kong
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Kew Green Hotel Wanchai Hong Kong Guest Reviews

4.3/5
Very Good
1699 reviews
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(1699)
Positive reviews(1634)
Reviews with photos/video(423)
Easy to get around(227)
Close to metro(115)
Friendly front desk staff(63)
Many dining options(61)
Convenient for shopping(37)
TV was average(27)
Stayed multiple times(23)
Negative reviews(65)
Guest User
Comfort Double Room
Stayed in Aug 2024
Couples
38 reviews
3.2/5
Posted on Sep 1, 2024
Location is prime, very easily accessible via MTR and other public transportation. the room is fairly spacious but fixtures and furniture are a bit old .
Response from Property: Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the in room design and furniture did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager
Guest User
Comfort Double Room
Stayed in Jul 2024
Business travellers
2 reviews
4.2/5
Very Good
Posted on Jul 19, 2024
Looks very good and comfortable ,only problem that you could check in only at 15.00 what is really not good
Response from Property: Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. Regarding the issues you mentioned, we have promptly reported them to the relevant hotel departments. The hotel is gradually upgrading the guest room facilities to provide guests with a new and comfortable stay experience.In addition, the hotel has always been committed to providing guests with attentive and meticulous services to ensure that guests experience warm and considerate hospitality. We hope that Kew Hotel Wan Chai, Hong Kong will always be your first choice when traveling to Hong Kong.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager
DinoExplorer
Comfort Double Room
Stayed in Jun 2024
Solo travellers
23 reviews
4.7/5
Amazing
Posted on Jun 16, 2024
It may not look like it , but this hotel provides one of the greatest value for money in the area. It costs lower than majority of hotels of its class and provides very large comfortable bed rooms. If you aren’t looking for a luxurious hotel , then this will more than suffices. Far better than brands such as Holiday Inn Express , Ibis, Novotel
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
Guest User
Comfort Double Room
Stayed in Jun 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
Great experience. They let me check in early and check out late. They, also, provided me with an adapter when I asked for one and gave me ample water throughout my stay. The internet, also, worked great the whole time. And, as you can see from my picture, the bed was pretty comfortable, too.
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant ManagerDear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
Cc group
Executive Studio
Stayed in May 2024
Other
4 reviews
2.0/5
Posted on May 16, 2024
Smell of the room was like moisture smell …not felling fresh at all Hair of other person on the floor inside bathroom …. Amenities as been Delevery by a guy after I have done my check in ….. like they forget it … Office chair very old and damaged nothing to do whit the decoration of the room … sofa look here for 5 year not feel even to seat on it …. Definitely will not be back to this suite room I believe that is very poor management and no focus on the product and costumer care Only the location of this hotel is good ……
Response from Property: Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the room conditions did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager
Ytctt
Comfort Twin Room
Stayed in May 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Jun 15, 2024
Friendly staff, Nice location and room clean. Will visit next time.
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
Guest User
Comfort Twin Room
Stayed in Apr 2024
Travel with friends
11 reviews
4.5/5
Great
Posted on Apr 10, 2024
Great location and bigger than we expected, with a comfortable lobby area.
Response from Property: Dear Valuable guest, Warm greetings from Kew Green Hotel Wan Chai. Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
rene emptoz lacote
Comfort Double Room
Stayed in Jul 2024
Couples
1 reviews
4.0/5
Very Good
Posted on Jul 23, 2024
We are enjoy
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
Lothian
Comfort Double Room
Stayed in Aug 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
A very good location, for the nightlife and for travel around HK. Very clean and well maintained
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
Worldly Teacher
Comfort Twin Room
Stayed in Jun 2024
Couples
16 reviews
3.7/5
Posted on Jul 5, 2024
Basic hotel right around the corner from some fun bars and restaurants. The hotel is right off most public transportations and easy to find. I would stay again.
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
Po_c
Spacious Comfort
Stayed in Jun 2024
Solo travellers
12 reviews
3.2/5
Posted on Jun 17, 2024
It wasn’t my first visit and this time was lucky to upgraded to executive room which was much more spacious than I originally booked. The room and the bed was comfy. however, the linen was not cleaned. Feel itchy during the night.
Response from Property: Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the linen cleanliness did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager
Dgiggity
Comfort Double Room
Stayed in Jun 2024
Business travellers
9 reviews
3.5/5
Posted on Jul 1, 2024
Ideal location, walking distance to train, restaurants, bars. Room size was good but could be cleaner. Tip: keep the room dehumidifier on when you are out and empty the tank yourself, the rooms get pretty damp and doesn’t seem room service monitors this well. Also, do not book tour Uber pick up outside the hotel, they cannot stop on this road; better to schedule your pickup on the cross streets where taxi and uber can stop for pick ups.
Response from Property: Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that dampness did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager
Alcos
Comfort Twin Room
Stayed in Jun 2024
Family
6 reviews
3.5/5
Posted on Jun 9, 2024
I recently stayed at your hotel and while I appreciated the overall service provided by your team, I did encounter some issues with the cleanliness of the rooms. I noticed that some of the rooms were not as clean as expected and had a lingering smell of cigarette smoke. I believe that addressing these issues would greatly improve the overall experience for guests. I hope that you can look into this matter and take the necessary steps to ensure that all rooms are thoroughly cleaned and maintained to a high standard. Thank you for your attention to this matter, and I look forward to seeing improvements in the future.
Response from Property: Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the cigarette smoking smell did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager
Anonymous User
Comfort Double Room
Stayed in May 2024
Business travellers
13 reviews
4.0/5
Very Good
Posted on May 15, 2024
Good location and good services but better upgrade me since I have been staying in this hotel for more than 10 times and likes 5 to 6 days per visit.
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager
SamTsui07
Comfort Double Room
Stayed in Oct 2023
Business travellers
22 reviews
3.7/5
Posted on Nov 1, 2023
Location is great but it isn’t close to MTR station Room is tidy and clean, above average Frontline staff are friendly
Response from Property: Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager