Regal Kowloon Hotel Reviews
Regal Kowloon Hotel
71 Mody Road, Kowloon, Hong Kong, ChinaView Hotel Details
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1 night
Regal Kowloon Hotel Guest Reviews
3.8/5
Good
3805 review
Verified reviewsLocation4.0
Amenities3.7
Service3.8
Cleanliness3.9
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All Reviews(3805)
Positive reviews(3315)
Reviews with photos/video(897)
Easy to get around(259)
Large rooms(255)
Many dining options(88)
Close to metro(80)
Bathtub OK(70)
Convenient for shopping(69)
Negative reviews(490)
JIMBO1027
Deluxe Room
Stayed in Apr 2024
Family
4 review
Posted on Apr 25, 2024
The hotel room size is very good for family gatherings. I told the front desk lady that yesterday was my wife birthday, they provided a cheese cake delivery to my room. It was a warm service. I will book the hotel next time on my birthday.😃
Response from Property: Dear guest, Thank you for your valuable comments and evaluation of our hotel. We are happy to hear that you overall enjoyed your stay with us. We are thrilled you enjoyed our spacious rooms and friendly service, it will certainly help motivate our staff to continue providing excellent service. We look forward to your coming again to witness our progress and allow us to provide you with more considerate arrangements. With best regards Regal Kowloon Hotel
Jackie Ma
Family Room
Stayed in Apr 2024
Family
70 review
Posted on May 12, 2024
The room ok , the staff ok, the location is nice just walkaway to K11 and near the Victoria harbour
Response from Property: Dear Guest,Thank you for your review, it is truly appreciated. We are glad that you enjoyed your stay with us.Thank you for sharing your delightful experience. We truly appreciate your compliments. These can motivate our team to serve our guests better. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
chickenau
Superior Room
Stayed in Mar 2024
Business travellers
15 review
Posted on Mar 29, 2024
This hotel is very old and it looks like it too. The DEI policy is working out for the hotel. Never have I seen so many Dumb Elderly Ignorant staff in one place. Probably won't stay there again.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated.We apologise about the negative issues of your stay and we will certainly look at rectifying them.Your review is well noted and we will drive for continuous improvements.I have immediately reported the matters you raised to the relevant depar**ent heads, and will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.In addition, the hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipments.We apologize for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Guest User
Superior Room
Stayed in May 2024
Friends
17 review
Outstanding
Posted on May 22, 2024
Amazing service and staff are all accommodating
Response from Property: Dear Guest,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Gie
Superior Room
Stayed in Feb 2024
Friends
1 review
Outstanding
Posted on Feb 26, 2024
I celebrate my birthday in hongkong and we choose this amazing hotel! May pacake pa and birthday letter ♥️🍀 thank you so much! Sulit napaka linis araw araw nililinisan at refill
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We are thrilled to hear that you loved our special arrangement. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
NarayanAsy
Family Room
Stayed in Jan 2024
Family
20 review
Outstanding
Posted on Feb 1, 2024
Hotel location is superb,walking distance to the Victoria Harbour,Avenue of Star,Hongkong Museum of Art and shopping mall.
Hotel room is big,clean and cozy.
We booked 1 family room and is quite big for 4 of us.
Hotel amenity is excellent.
Receptionist staff is nice and helpfull,thank you for the staff name is Cristall that assist&give full attention for our needed (changed the room).
Very appreciated!
Beside the hotel is garden,you can easy find the shop and store.
Will come again for next holiday in Hongkong
6/12
Response from Property: Dear GuestThank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.Glad to know that you enjoyed our location. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the near future. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Guest User
Superior Room
Stayed in Jan 2024
Business travellers
9 review
Outstanding
Posted on Jan 21, 2024
The hotel location is good and there are many restaurants and shops nearby. The room is spacious and has 2 Queen size beds 👍
Response from Property: Dear Guest Thank you for your review and this excellent ranking., it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We look forward to welcoming you back in the not too distant future. With best regards Regal Kowloon Hotel
Anonymous User
Family Room
Stayed in Jan 2024
Family
5 review
Very Good
Posted on Jan 7, 2024
Location is good, this is the only hotel in TST offer 2 queen size bed. Very good for family !
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We are thrilled you enjoyed both our location and spacious rooms.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Evelyn_Tan82
Superior Room
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Dec 23, 2023
Hotel is old but still ok for not so fussy travellers like us. Location is very good, near to many attractions, if you are ok to walk, it is 'walking distance' to Tsim Tsa Tsui MTR and also the ferry Harbour.
As we checked in late, the room we booked is no longer available so we had to upgrade to a larger suite with a king size bed. Room is very spacious considering that it's HK... So the stay was comfortable.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We are glad to hear that you loved our special arrangement. We are also thrilled that you enjoyed both our location and spacious rooms.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Agorafob
Superior Room
Stayed in Dec 2023
Couples
1 review
Very Good
Posted on Dec 8, 2023
Check-in was not smooth as we were delayed so I checked in first, followed by my spouse 3 hours later and they couldn't find her name on the booking! Clean room but bathroom looks old and not renovated compared to the room. And there is no bathrobes in the room.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated.Your review is well noted and we will drive for continuous improvement.I have immediately reviewed the incident with my depar**ent manager and re-examined the check-in process and manpower arrangements for improvement. In addition, we will further strengthen staff service training to provide guests with more satisfactory hotel services.Besides, we will also strengthen guest room cleaning, maintenance and team supervision in order to continuously improve service quality.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Anonymous User
Family Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Jan 4, 2024
we enjoyed our stay here in regal kowloon! very accesible to MTR, restaurants, malls and etc. clean and spacious!
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We are delighted to learn that you had an enjoyable stay with us.We are thrilled you enjoyed both our location and liked our spacious and clean rooms.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Guest User
Superior Room
Stayed in May 2024
Business travellers
47 review
Posted on May 17, 2024
Services particularly the counter
services povided by Regal Kowloon
hotel were outstanding 👍🙂for the
past 9 months but now deteriorating
from bad to worst👎🙈
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. Our team have been fully briefed and more care will be taken to assure we do deliver on our service. We apologise about the negative issues of your stay and we will certainly look at rectifying them. We apologize for any inconvenience caused to you. We look forward to welcoming you back in the not too distant future. With best regards Regal Kowloon Hotel
Joejo Keung
Superior Room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 5, 2024
The room is clean and big . They also bored us an umbrella which is very good service . Will book again .
Response from Property: Dear Guest,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.Thank you for choosing Regal Kowloon Hotel and sharing your delightful experience.We are thrilled you enjoyed our clean and spacious rooms and services provided.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
RAYSON88
Family Room
Stayed in Dec 2023
Family
12 review
Amazing
Posted on Dec 19, 2023
Location is convenient, room is good for family as 2 double bed available.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We are thrilled you enjoyed both our location and spacious rooms.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Michael Darren
Executive Club Floor Deluxe Room
Stayed in Nov 2023
Couples
67 review
Posted on Nov 3, 2023
Room size was ok compared to other HK hotels. Breakfast variety was not great but ok. Location was within walking distance to MTR but if willing to walk a little further, can reach the main shopping belt on Nathan Road. Avenue of the Stars was close by as was K11 Art Mall. Nearby there are many local eateries as well as good restaurants.
Response from Property: Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.Your review is well noted and we will drive for continuous improvement.We are thrilled you enjoyed both our location and spacious rooms.Thank you for your review and we take note of your comments for breakfast which will be taken into consideration and will certainly look at improving the variety of food.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
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