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Halo Hotel
3.6/510 Reviews

Halo Hotel

District 1 - Ben Thanh Market Ho Chi Minh City|0.04km from Tai's Custom Tailor
I arrived on the 17th December and at first impressions, everything was great. The lady on reception was welcoming and checked me in to my room quickly, even though I had arrived quit a bit earlier than the check in time (I had an early morning flight from Hanoi the same day) my room was ready and I was allowed to go straight up. They had a porter took my large and heavy back up to my room for me, which was great. I only stayed for one night, because the next day I had an early morning flight to Bali. In the evening, around 9:30-10pm, I started getting all my things packed up again, as I had a 5am start the next morning, and I realised my passport was missing. I remember handing it over at reception for them to make a copy, and realised that I hadnt received it back. I headed down to reception to retrieve my passport, and was greeted by a very rude lady - a different person to the one that had greeted me in the morning and been so welcoming to me. When I asked for my passport back, she refused and immediately became unnecessarily agressive, and demanded that I give her money for it before it could be returned to me. She insisted again and asked me for 500,000 VND. I again refused to give her the money, and informed her that she had no right to withhold my passport from me, under any circumstances. I told her to go ahead and make a copy, but that I wasn't leaving reception until I had my passport back. I informed her that I was leaving early in the morning to make an international flight, and it was vital that I have my passport with me so that it isn't lost / misplaced / forgotten. Again, she got even angrier and shouted at me, ”no money, no passport!”. At this point, I certainly wasn't going to back down, but despite her aggression and rudeness, I managed to stay calm and polite during the entire exchange, because I knew she had no legal right to keep my passport. As a long term traveller I'm aware that hotels cannot withhold your passport from you under any circumstances. I informed the woman that the passport was not actually my property, that officially, it belongs to the British Crown - which is true. I also informed her that I was fully aware the foreigners in Vietnam are required to carry photo ID with them at all times, and that the police would be interested to know that my passport was being withheld from me. At that point she realised that she had lost, and literally threw my passport at me and it landed on the reception counter. She then shouted at me, ”Go back to your room!”. I asked her what the problem was, and she literally yelled, ”GO TO YOUR ROOM, GO NOW!” I guess she didn't like the fact that I knew she was wrong and made her look stupid. She knew she was wrong, and I know for a fact that had I needed to get the police to help, they would have certainly made sure she returned the passport to me. A real shame, because the greeting in the morning was lovely, the bag porter was kind and helped me wit

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Reviews for Ho Chi Minh City Hotels

Searching for hotels near Tai's Custom Tailor? Compare room rates and reviews to find your ideal stay.
Halo Hotel
3.6/510 Reviews
District 1 - Ben Thanh Market
I arrived on the 17th December and at first impressions, everything was great. The lady on reception was welcoming and checked me in to my room quickly, even though I had arrived quit a bit earlier than the check in time (I had an early morning flight from Hanoi the same day) my room was ready and I was allowed to go straight up. They had a porter took my large and heavy back up to my room for me, which was great. I only stayed for one night, because the next day I had an early morning flight to Bali. In the evening, around 9:30-10pm, I started getting all my things packed up again, as I had a 5am start the next morning, and I realised my passport was missing. I remember handing it over at reception for them to make a copy, and realised that I hadnt received it back. I headed down to reception to retrieve my passport, and was greeted by a very rude lady - a different person to the one that had greeted me in the morning and been so welcoming to me. When I asked for my passport back, she refused and immediately became unnecessarily agressive, and demanded that I give her money for it before it could be returned to me. She insisted again and asked me for 500,000 VND. I again refused to give her the money, and informed her that she had no right to withhold my passport from me, under any circumstances. I told her to go ahead and make a copy, but that I wasn't leaving reception until I had my passport back. I informed her that I was leaving early in the morning to make an international flight, and it was vital that I have my passport with me so that it isn't lost / misplaced / forgotten. Again, she got even angrier and shouted at me, ”no money, no passport!”. At this point, I certainly wasn't going to back down, but despite her aggression and rudeness, I managed to stay calm and polite during the entire exchange, because I knew she had no legal right to keep my passport. As a long term traveller I'm aware that hotels cannot withhold your passport from you under any circumstances. I informed the woman that the passport was not actually my property, that officially, it belongs to the British Crown - which is true. I also informed her that I was fully aware the foreigners in Vietnam are required to carry photo ID with them at all times, and that the police would be interested to know that my passport was being withheld from me. At that point she realised that she had lost, and literally threw my passport at me and it landed on the reception counter. She then shouted at me, ”Go back to your room!”. I asked her what the problem was, and she literally yelled, ”GO TO YOUR ROOM, GO NOW!” I guess she didn't like the fact that I knew she was wrong and made her look stupid. She knew she was wrong, and I know for a fact that had I needed to get the police to help, they would have certainly made sure she returned the passport to me. A real shame, because the greeting in the morning was lovely, the bag porter was kind and helped me wit
Saigon Charm Hotel
3/5144 Reviews
District 1 - Ben Thanh Market
But everything else was ok. I was very pessimistic given the bad reviews that I have read. But I was VERY surprised. The receptionist did speak English and helped with my luggage. The room was as pictured. There was even hot water. There was no drinking water provided though but it wasn't a dealbreaker.
Happy Land Hotel
3.7/541 Reviews
Just a few steps away from the lively ben thanh market. Wonderful night life surrounded by many cafes, massage places and good food options. There are traffic lights in this area making it easy and safe to cross the streets. But disappointed that the hotel lobby isn't air conditioned and that 1 of the 2 showers in each of the connecting rooms doesn't come with hot water. Only 2 small bottles of water free, it wasn't clear and they charged for the rest :/
Sunrise Central Hotel
4/5342 Reviews
District 1 - Ben Thanh Market
The staff are very polite and attends to guests' needs promptly. The location of the hotel is 3-5 mins walk from ben thanh market and within 10-15mins walk from most eateries/coffeehouse/bubble tea store. If u need a fat american breakfast, macdonalds and kfc is within 15mins walk. Nearest convenient store is ministop followed by g25 and family mart (in that order).
The One Premium Hotel
3.6/525 Reviews
District 1 - Ben Thanh Market
Booked 2 rooms, parents had some cockroaches. Loud music from across the street, could hear the bass all night. Staff is very nice and helpful. Laundry service was great and booked a tour through the travel agent on 1st floor. All was smooth. Would stay again
Cozy Midnight Hotel - Near Ben Thanh Market
3.8/512 Reviews
We have a lovely welcoming and check in process smoothly, front desk name Mercy she was friendly and helpful, bellman at front of the hotel he is very nice and always notice us to take care of carry bag and wallet for the safety reasons. Hotel was great location nearby the market and clean, easily to call a grab taxi as well. THANK YOU FOR WONDERFUL SERVICE AND WE RECOMMEND THIS HOTEL.

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More about Ho Chi Minh City

Introduction to Ho Chi Minh City

Ho Chi Minh City, formerly known as Saigon, is the largest city in Vietnam. It's a fast-paced city full of contrasts, with street vendors selling fruit and vegetables next to glitzy western-style bars and boutiques. It's a city where history is intimately entwined with the present, offering a unique exploration of Vietnam's cultural diversity.

Tips for Travelling to Ho Chi Minh City

Tan Son Nhat International Airport, located just 7km from the city center, serves Ho Chi Minh City. Once in the city, taxis, buses, and motorbike taxis are popular means of transport. Ride-hailing services are also widely available.

Vietnam’s official currency is the Vietnamese dong (VND), but US dollars are also widely accepted. Vietnamese is the main language, although English is commonly spoken in tourist areas and hotels.

Visa policies vary based on your nationality, with several countries eligible for visa exemptions. It's crucial to verify these details before your journey.

Popular Attractions in Ho Chi Minh City

The city offers several cultural and historical attractions. Don't miss the War Remnants Museum, the Reunification Palace, or the impressive Saigon Notre-Dame Basilica and Saigon Central Post Office designed by Gustave Eiffel.

The colorful Ben Thanh Market is perfect for a taste of local life, and a cruise along the Saigon River offers a unique perspective of the city.

Weather, Best Time to Visit, and What to Wear

Ho Chi Minh City has a tropical climate, divided into the rainy season from May to November and the dry season from December to April. The best time to visit is during the dry season. Light, breathable clothing is recommended, as the city experiences high temperatures year-round.

Choosing Your Ideal Hotel in Ho Chi Minh City

The city offers a range of accommodations to suit every budget. For luxury with a historical twist, consider the Hotel Majestic Saigon, located at the heart of the city with views of the Saigon River. The budget-friendly Beautiful Saigon Hotel is a favorite for its location and excellent service.

For a stay that merges comfort and style, the Liberty Central Saigon Citypoint Hotel offers Instagram-worthy rooftop views. It's conveniently located near the Ben Thanh Market, making exploration easy.

Why Plan Your Ho Chi Minh City Trip with Trip.com

Trip.com offers an intuitive platform that simplifies your travel planning. With an extensive range of flights and hotels, 24/7 customer service, and real-time updates, we help you make informed choices for your travel.

Every booking with Trip.com earns you Trip Coins, which can be redeemed for discounts on future bookings. Your journey to discover the bustling charm of Ho Chi Minh City begins with Trip.com!

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