Bad hotel, bad service, bad attention and bad location. I spent the first and last night in Havana, since I went to Cayo Santa María for 10 days. When I arrived the room is not comfortable. Horrible views...Breakfast is poor and bad. The coffee is not rich. The receptionists very bad attention. The first night there was no direct internet and the last night I had to pay to have wifi. The morning before I left I needed to buy the internet since I needed to connect with my family and the receptionists, the one who was leaving the shift did not want to sell me the internet and the one who arrived first told her partner everything she did over the weekend and told me they had waiting for them to sell me the connectivity service. Also, the receptionist got angry because I didn't bring the printed voucher. We are in the 21st century, in case you didn't know, disaster!!! At night, don't even think of leaving the hotel because the neighborhood is not safe at all, and it is not pleasant where the hotel is located. When I arrived on the last day, at 9:00 p.m., they didn't have a restaurant to eat, I had to go out to eat something. The temperature of the bathing water does not exceed 50°C, that is, you take a bath and you freeze to death. There is only one elevator and the one that is there is a mess.
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