4 Star Hotels in Hannover

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

My husband and I stayed in this hotel just one night (22nd to 23th july). The hotel looks new, the room was clean and the staff was very friendly, pretty standard. However I have to share here a very terrifying experience that we had. About 05:45 am, when we were still slepping, a strange guy entered into our room. He was completely disoriented, didn't had an alcoholic smell but might be on *****. My husband screamed at him to get out of our room, but he didn't move, just when I said that he was in the wrong room he seemed to understand, than my husband pushed him out of the room and closed the door. Later in the morning my husband checked on how hard you have to push the door in order to close it, he concluded that you have to make an extra push until you hear the very last click of the lock. It is very easy to be tricked by the door. Thank God, it was not really serious but very terrifying. I know that I can't blame the hotel, but I would like to share to warn future guests to double check the door lock. I could swear that my door was closed and apparently it wasn't.

I recommend people to join miles program once they reach hotel. After registering, they can get free train/bus card for their stay. I feel that staff is good and responding. However, sometimes too much shortage of manning causes some issue of discomfort. Also had one incident where towel were smelly.

The train station is out, and the traffic is only about 200 meters away from the subway station. There are many shopping places next to it, there are many choices for eating, and I will choose next time I travel.

Location is convenient: you can walk from Hauptbanhof, you can walk to Old Town and to many Tourist points of interest. I think it is no more than 15 minutes walkin and the way is easy to walk even with heavy luggage. Check-in experience was perfect: the man in charge was very kind and helpful. Even if our room was not ready (it was earlier than check-in time) he gave us several helpful suggestions about Christmas markets. We found Hannover a beautiful place, more beautiful than it is said. The room was very comfortable and , again, having a problem with the shower, someone from the staff immediately helped us. Breakfast was great: plenty of choices and you can make up to make a healthy one. Great! The only down was the Restaurante: first time, at lunch, the young lady in charge was very helpful and the soup though a quite small portion was delicious. Dinner was completly different: the man who helped us did not bring us bread, though all other tables got it. It was impossible to get a slight variation on one of the dishes and, finally, we ate what we could. We ordered parmesan for the pasta and he never brought it to us. When we finally pointed out that everything had not been to the expected level, he was not very receptive nor offered an apology. The next day the attention improved a little but, definitely, they catered much better to the German speakers, at least it was what we felt. Menu do not offer many possibilities but the place is pleasant and the Christmas decoration was beautiful. Fitness center though not very big is OK. A place to have in mind when going to Hannover.

Only 13.00 arrived at the hotel. Rooms were already free (or we would have just put the bags off) but we were calculated 10 euros per hour for earlier check-in, i.e. 20 euros in addition. Unsuitable and unconsidered: if all travellers check in at point 15.00, stress would come. In turn, we have not received any refund, although we check out 1.5 hours before date. Location great, very central. Rooms really really really mini small! Washing basin in the bedroom, no privacy. Breakfast class.

Had a good and comfortatble stay here, everything was as expected. Central location, comfortable and modern rooms. Everything was clean and the staff was really friendly. I'd stay here again when in town next time.

Several brothers at the front desk were very friendly and helpful. The breakfast was good. The room facilities were very complete. Disposable items could also be ordered for free. In addition to heating the hair set, the other was good and bad. By the way, the sound insulation of the window was very good.

Not a bad hotel clean room fresh linen each day. Food very good. Overall not to bad! Not bad for a 4 star .some refurbishment needed in places. Would recommend if you needed somewhere that has a relaxed atmosphere.

The hotel is well accessible with public transport and there are parking (reserve before). The rooms are in order and equipped with the most necessary. The staff is very effort, Eating Top but somehow does it. The open kitchen is located in the dining room. If you are barbed or grilled there, the whole room smells. And you are as well. At breakfast there was some kind of robot similar to a sauce butter and on which you can leave your wardrobe, which he brings away. The huge device stands in your feet at the buffet and nerves. The hotel is generally recommended.