Hotels in City Center / Sat Market, Haiphong

I went to Haiphong to go to Cat Ba Island, but due to the weather, I couldn't get there. So, I hastily booked this hotel, and it turned out to be great! It was a trip with my mom, and she loved the breakfast, especially the kimchi stew and seaweed soup, haha. The pool was empty, so we had it all to ourselves. The only downside was that we were in a suite, but the carpet was a bit... well. The surrounding area is Vin Town, so there aren't many local spots. Aside from that, it really helped melt away my frustration from not being able to go to Cat Ba. Swimming, spa, and sauna were all 👍👍. Since I couldn't go to Cat Ba Island, I ended up booking a suite and having a staycation. It's a shame I wasted the money on accommodation for Cat Ba Island though ㅠㅠ

I booked a spacious room for only 450k VND/night, and late check-out was 50k VND/hour. The receptionist was super friendly, and the security guard was nice. The hotel is clean and the location is convenient. Even though there was road construction, I walked, so I still had a shortcut. It's within walking distance to the food area on Le Loi street and Luong Van Can market. There's also a pretty good snail stall near the hotel.

I stayed in room 2201. When I took a shower, the shower stall wasn't fully enclosed, so water splashed out and I had to put a towel on the floor. Also, there was no remote for the air conditioner, so it was really inconvenient having to go near the door every time I wanted to use it. These two things were the most inconvenient.

The location is pretty good, with many cafes nearby. It's just a few minutes' walk to the very center of town. There's also a shuttle bus to Cat Ba Island not far from downstairs, so it's convenient to just walk over and catch it.

I was surprised at how good this hotel was as it was quite cheap but had everything I could want, even an induction hotplate and a pan to cook in. The location was perfect, in a quiet lane near everywhere I wanted to go, near a park and lake, round the corner from the opera house, and within easy walking distance from the station. Next door is a terrific crab soup restaurant. I loved Haiphong and enjoyed staying in the Eastern hotel.

The hotel is quite new, and the overall environment is comfortable with high-end facilities. My stay was initially very pleasant. However, something very troublesome happened during check-in. Without my confirmation, the front desk staff directly charged my room fee to a previously saved credit card (did the card machine automatically store the credit card information?). However, I had already prepaid my room fee through Trip, so it shouldn't have been charged again. And they shouldn't have processed the charge without my confirmation and signature. Fortunately, I noticed it immediately and reported it on the spot. But then they said they couldn't process a refund immediately and it had to go through the finance department. So, I asked them to send an email confirming the double charge and promising a refund, as it would be quite inconvenient to deal with a double charge after leaving the hotel. This incident prevented me from enjoying my breakfast properly. I suggest the hotel strengthen its payment procedures. Any credit card charges or debits should always be confirmed with the guest first to avoid double billing and to build trust in payment security among travelers.

I recently stayed at this hotel and was thoroughly impressed by its exceptional maintenance and outstanding service. The property is impeccably maintained, with every detail thoughtfully tended to. The rooms were spotless, with modern furnishings and all amenities in perfect working order—no creaky beds or flickering lights here! The common areas, from the lobby to the elevators, sparkled with cleanliness, and the landscaping outside was pristine, creating a welcoming atmosphere. What truly elevated the experience, though, was the staff. They were incredibly attentive, friendly, and quick to assist with any request, whether it was extra towels or local dining recommendations. The front desk team greeted me with genuine warmth, and housekeeping went above and beyond to ensure comfort. Even the maintenance crew was prompt and discreet, keeping everything in top shape without disrupting guests. The breakfast buffet was fresh and varied, adding to the overall delightful stay. This hotel clearly prioritizes guest satisfaction, and it shows in every aspect. I felt pampered and relaxed throughout my visit, and I’m already looking forward to my next stay. Highly recommend this gem to anyone seeking a flawless hotel experience!

Than is just a few seconds away from Hoang Van Thu Bridge, which is perfect for a nice morning or sunset walk. The room is very new, clean, and fully furnished. The only downside is that there is just a curtain separating the bathroom from the rest of the room, so privacy may be a bit limited. There is no elevator, but the stairs are easy to climb, and the staff are happy to help with your luggage. I also tried the soursop tea at the café downstairs, and it was AMAZING. Overall, I had a great stay and would definitely give it a 10/10!

Great stay at Sheraton Hai Phong Hotel. The hotel was very clean, and the location was convenient. The room was spacious, comfortable, and well maintained. The gym and swimming pool were excellent, and the breakfast had a wide variety of choices. The service staff were friendly, polite, and welcoming. The front desk and bell staff were also very professional and courteous. Overall, it met the standard I would expect from a Marriott hotel, and I was not disappointed. One small area for improvement is the bathroom ventilation. The exhaust fan was not very strong, and sometimes there was a slight smell in the bathroom when the air conditioning was not on.

Although it's a bit far, if you're coming to Haiphong, you can stay here. The prices are reasonable, the service is good, and the pool is excellent. However, I recommend dining outside, as it's cheaper and offers more options