Guest User
November 26, 2023
Initially, when signing an online contract with Trip.com, it was stated that breakfast would be provided at 15,000 won per additional person, but I actually received 22,000 won. Even when I showed the contract page instructions online, they were passive in correcting the problem, saying it was Trip.com's problem. From the customer's perspective, the hotel is ultimately the party responsible for the final service, so it is difficult to understand why they have to go to the person in charge to inquire. This is a service bakery.
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