Excellent Excellent from start to finish. This is my 3rd time at this hotel since May....the customer service, top class from the minute you go through the door. The food has great variety for everyone's likes and dislikes. Anyone who says different, sorry your just being fussy. Drink selection fantastic and bar staff go way and beyond to make our drinks, and run about making our holiday that little bit more special and relaxed. Entertainment a bit on the boring side bingo was played 5 times in 2 weeks. Karaoke nights great and turkish nights on a Tuesday were very good. Rooms to perfection absolutely spotless, housekeepers work their ass off. Great swimming pool. Club shark is in the middle of all the bars, nightclubs, Restaurants and the busy shops plus loads to do. I've stayed in 5 star Hotels....but was never treated as good as I do here Very hard working team within the hotel, this is why the Hotel is run tremendously...keep up the good work everyone.