Anonymous User
November 1, 2023
Hygiene: very poor, there are obvious stains on the sheets and toilet floor
Facilities: The bathtub has obvious cracks and is a safety hazard. The vents only blow warm air and can't be closed. I woke up twice at night due to heat, and my throat felt very uncomfortable when I woke up in the morning. Very poor experience.
Environment: It's just close to the hot spring downstairs. The nearest convenience store is a few hundred meters away, which is very inconvenient.
Service: Only the doorman has a good service attitude. But the rest of the staff was poor. Is it too much for me, a man who doesn’t want to wear pink women’s slippers, to ask you for a pair of men’s slippers? He told me it was inappropriate and said he was afraid that I would lose it, but he just refused to give me a bunch of excuses. Even if a pair of slippers with a retail price of no more than RMB 50 are lost, are you still afraid that I won’t be able to compensate you? I don’t want to blow warm air, is it too much to ask you for two fans? The staff member who brought the fan came over with a disgusted look on his face. Does asking for a fan offend you?
Hot spring downstairs: Very good service and good equipment and facilities
Summary: Except for the lobby decoration and area, a so-called five-star hotel is inferior to those low-priced B&Bs in other aspects. Won't stay here a second time.
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