Hotels near Parroquia María Medianera, Guadalajara

This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

Fortunately, we only stayed for 2 nights. The first one, we had dinner at the hotel’s restaurant. I ordered a club sandwich (which was the priciest sandwich on the menu) and it came with like singles yellow cheese. If you’re going to use that, don’t charge like you’re using real cheese. The next morning, the service at breakfast was terrible. Also, the food took forever and it wasn’t tasty at all. The next day, when we arrived in the afternoon, the card keys weren’t working. I had to go to the lobby where there was a line because apparently everyone in the hotel was having the same problem. They fixed it and later, that same night, it stopped working again. The room was ok and the facilities were clean. So if you can avoid the food, the service and don’t mind a few trips to the lobby to get your card key fixed, this hotel might work for you.

I recently stayed at Dali plaza and had a mixed experience. I booked a room with a city view online, but upon arrival, I was given a room without the promised view. It was disappointing to not get what I expected, especially on the first night. Fortunately, the hotel corrected the issue for the second night, and I finally got the room with the city view I had booked. While I appreciate the resolution, it would have been better if I had received the correct room from the start.

I stayed 4 nights at the Hotel ****** Plaza on my recent trip to Guadalajara. Every night there was an excess of noise through the walls from other rooms - loud TV's, people leaving their room doors open and talking loudly, kids running in the hallways. On the saturday night of my stay there is a club nearby the hotel and loud music was thumping all night until 4am. The excess noise aside and poor night sleeps I had every night, this is a decent hotel, well located in a central area of the city. The rooms are nicely appointed. The staff were of average friendliness, but did not appear to enjoy being of service to hotel guests. I will not stay here on my next trip to Guadalajara.

The front desk enthusiastically helped with luggage storage for an afternoon.

I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet Handel was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!

I have been coming here at least three times a year for the past four years. And I have basically given up any hope of this hotel improving. In fact it seems to be getting worse and worse each year I will explain: First is with disability support. They have an underground garage with a very slight ramp up to elevators to take you to your room, yet the only handicap spots available are outside where you have to go up along fairly steep ramp to get into the hotel being open to the elements whether it is strong winds or pouring rains. While able bodied people are able to park underground in the garage with no issue. There are two parking spots beside the entrance I have repeatedly asked the hotel manager to kindly label those for accessible guests because it allows doors to open wide and wheelchairs to come out or for those with mobility issues but most of all people do not have to walk a long way to get into the hotel that have special needs. I’ve spoken to the manager directly three times, sitting down with him in the hotel lobby and he played he smiled and says will look into it and has done absolutely nothing. I am ashamed and disgusted in his behavior and lack of caring towards his customers, especially a repeat customer over many years that his staff have gotten to know quite well. The parking spots are quite small and you can tell downstairs to look at any pick up truck or SUV that is basically touching both lines and they have no way to open a door without banging the other car and everyone is trying to park on one side of the line to allow others some space… While the two spaces at the entrance enjoy the luxury of all the space they want and it is always taken up by able-bodied people forcing those with disabilities to find other alternatives. After 9 PM you basically cannot get any space in the underground covered garage and have to park outside if you can find a space . In this day and age when everyone is doing all they can to make their properties more inclusive and welcoming to everybody of all genders orientations and abilities… The velvet hotel is still sitting back in the 1990s and is not doing anything to improve its image or reputation as a supporter of people with different needs. They are very happy to take your money but do absolutely nothing to accommodate you. Speaking of the staff… But I first started coming a hotel offered services in three languages. When I arrived several nights ago not one person in the evening could speak English. I fully support that everybody coming to Mexico should be learning a little bit of Spanish… And I can have a basic conversation however I still need help with words and trying to get through any ideas when I was checking was very frustrating to the point of simply just walking away because I wasn’t getting anywhere. It seems like every time I come here every few months they are many new staff here and more staff have gone. One of the few remaining long time staff members, Miriam is still

The whole room is very good, breakfast is not buffet

Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!