Adults Only, Hideaway at Royalton Saint Lucia Resort
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gros Islet
Adults Only, Hideaway at Royalton Saint Lucia Resort
Health Protected
#1 of Premium Hotels in Gros Islet
St.lucia Address, Gros Islet, LC01101, Saint Lucia
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With a stay at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only in Gros Islet (Cap Estate), you'll be steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club. This luxury property is 15.5 mi (25 km) from Marigot Bay and 1.3 mi (2.1 km) from Smugglers Cove.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 87 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBar
All Amenities
Surroundings
Airport: George F. L. Charles Airport
(13.4km)
Airport: Hewanorra International Airport
(66.9km)
Landmarks: Pigeon Island National Park
(1.4km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
7
Luxury Penthouse One Bedroom Suite Ocean View Terrace Jacuzzi Diamond Club
2 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
9
Luxury Presidential One Bedroom Ocean View
2 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
7
Swim Out Luxury Junior Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
7
Diamond Club Swim Out Luxury Junior Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Check Availability
12
Diamond Club Luxury Junior Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Luxury Presidential One Bedroom Ocean View Dc
2 King bed
Non-smoking
Jacuzzi
Check Availability
13
Luxury Junior Suite
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
12
Diamond Club Luxury Junior Suite with Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
11
Ocean View Luxury Junior Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews(87)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
leslie
January 31, 2024
Just returned from an amazing stay at the Hideaway at Royalton St Lucia. I am a member of another all inclusive resort chain, which doesn’t have any properties on St Lucia, so I decided to give Royalton a try. It was my husband’s 50th birthday gift and I wanted it to be memorable. Well, Royalton exceeded all of my expectations, starting with the warm welcome and easy check in. I upgraded to diamond club, which came with two butlers, Gessler and Fabian, both were amazing! They were professional, attentive and extremely helpful assisting with the many activities I had planned for my husband’s birthday. I also would like to acknowledge Keisha D. from Guest Services, who was in constant contact with me for weeks prior to our arrival, making sure that all of my wishes were fulfilled.
We had breathtaking view from room 1404. The sound of the waves crashing outside of our balcony was very soothing. The property offered multiple pools with and without activities, which was nice. The grounds were immaculate and well maintained. The staff was always smiling and friendly when walking throughout the resort.
I was always hesitant to stay at a resort that allowed children, but I must say, Royalton does it well. There are areas throughout the resort for children to enjoy and when they were around adults, they were accompanied by their parents. The Hideaway side, is truly a hideaway. It’s on the quiet side of the property with beach access, beach bar and restaurant, very romantic!
Ashley
January 8, 2024
The resort and rooms are beautiful. My issue was that the pools closed at 6p and there’s a very strict dress code for dinner, you basically have to be completely covered, and dress formally for dinner. The room service food is mid to poor. By midnight the resort is completely quiet, basically forcing guests in their rooms. I loved the room and beach though.
Tyron
December 26, 2023
It has always been my favorite place for vacation , but this time was very special to me , the Japanese's resturant
Tanya
December 5, 2023
I would not recommend this property: The first thing that bothered me was that the property didn’t offer complementary transportation to, and from the airport. You will have to find your way from the airport to the resort, which is almost a 2 Hour Drive , and it will cost you anywhere between $90-$120 both ways.
Second issue was the food quality and service. It was extremely hard for me to find anything that was remotely good to eat. The service people were extremely rude. The room service operator snapped at me after I was asking for clarification about my order. Room service took over an hour to deliver. another server seemed to get upset with me when I would ask for additional mimosas during brunch.
The cleanliness of the room was terrible. When I entered the room, the mirror was covered in black spots that couldn’t be cleaned off. It appeared to be molded. They assured me that it wasn’t mold, but it was built up moisture that the mirror had collected overtime. Maintenance said that they would request for the mirror to be replaced, however nobody came in to replace the mirror. Secondly, our sheets weren’t clean. There was sand in them. I also was told by another family member that they experienced the same thing in their bed. Lastly, the furniture in the room was extremely old and outdated.
The location of the property is beautiful however, it was overshadowed by the poor food quality, lack of service and cleanliness.
Casey
October 17, 2023
Some staff were nice, majority rude. Cockroach in my room along with ants all over the place. No top shelf alcohol. The “martini mix” bar, yes, that’s the name, doesn’t have the ingredients to make a martini. Always out of towels by the pool. Ordered room service three times during our stay and only got it once, even after they called us and said someone was outside. Wouldn’t recommend this property.
Johnson
October 7, 2023
What spoilt my stay was there were loads of different bars but they seem to always be out of stock
I couldn’t get a decent Brandy for instance a Remi Martin Hennessy or even a cheaper Courvoisier.
Especially when paying a lot of money for the stay.
I stayed at Sandals previously and they do it as part of the all inclusive package
marisa
September 14, 2023
All the staff are polite and friendly. Lot of food options. Can’t forget the beautiful sunset on the evening
Terrance
September 14, 2023
I have been to the Hideaway at Royalton in Mexico and had a wonderful experience at that location. The hospitality and customer service there was flawless; so I decided to do my honeymoon at the Hideaway at Royalton Saint Lucia. I would have to say my experience with the staff at the front desk at the Hideaway at Royalton Saint Lucia, was not as pleasant and welcoming. They don’t give you the rundown of the location in terms or what amities the site have to offer, the times things close! No map or indication on where the restaurants are. We did not realize we had a hideaway restaurant on our side of the resort until another guess told us and they only knew about it by walking around the resort! They literally give you your room bracelet, your room number, and the government fees per day and send you on! This was my honeymoon, we had a $500.00 credit with the Royalton because we were getting married there but covid ruined it! We was told by corporate we can use it towards the honeymoon package. We provided the emails, the letter from the royalton corporate office and everything we had pertaining to the credit and got completely railroaded and treated rude by the front desk supervisor named Omega. She said the credit had nothing to do with St Lucia and wouldn't even acknowledge the credit but only wanted to give us a 150.00 complementary dinner which were not to terms of the agreement from the Royalton. I spent several days emailing corporate to help. Fix the frontline.
Stephen
September 12, 2023
Hotel rooms, pools and gardens are lovely, unfortunately the service, restaurants and particularly bar service were very inconsistent.
I think staff training could improve the resort hugely briging everyone to the same high standard as the approx 25% who were really good
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2017
- Number of Rooms: 166
With a stay at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only in Gros Islet (Cap Estate), you'll be steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club. This luxury property is 15.5 mi (25 km) from Marigot Bay and 1.3 mi (2.1 km) from Smugglers Cove.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and wedding services.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and wedding services.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 166 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Nightclub
Tennis Court
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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