My husband and I shared 3 nights here, it was really lovely!! The front desk staff were so kind and helpful, really lovely people!! The room was nice and big, comfy bed and incredibly clean which is the most important for me. The bathroom had a big area to get ready in, as well as a door on the shower and toilet area for extra privacy. It was a really lovely stay.
The area is within walking distance from the train station and all the shops and amenities around. The hot springs was just a 5 minute walk away. Perfect location!
My husband and I had a bit of messing around with our train tickets, we was suppose to leave a day earlier than expected due to train issues but it turned out we was able to stay, so after checking out a day early, we call the hotel to ask if we could get our room back as the train is now back on. This was not a single problem for the hotel staff, they even upgraded our room for our troubles! Very kind and helpful staff.
Glenwood Springs in general is safe and nice, very picturesque with the mountains at every turn, we will absolutely be back and we would absolutely stay here again!