Best Western Plus Hotels in Galveston

Hotel location is good! Recommend everyone can come here to see! Parking is free! Especially for everyone, this restaurant, which is very close to the hotel, tastes quite good!

With a stay at The Mansion on 17th in Galveston (East End), you'll be a 4-minute walk from Strand Historic District and 13 minutes by foot from Port of Galveston Cruise Terminal. This bed & breakfast is 0.9 mi (1.4 km) from Port of Galveston and 1.6 mi (2.5 km) from Galveston Seawall.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a communal living room.Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 8:30 AM to 10:00 AM.Featured amenities include coffee/tea in a common area and a water dispenser. Free self parking is available onsite.Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

The room we were given was on the 2nd floor right next to a room being remodeled. The first two days had jack hammers removing all the tile so loud you could hear it in the lobby so you can imagine how it sounded in our room from 8 to at least 5 both days. Went to the front desk to complain and the girls first response was ”You want to check out!” In the most hateful tone. I said no because we had plans for the rest of the week and other friends were in the same hotel. I asked if there could be some type of compensation for the noise and she then said ”Who are you?” in the same hateful tone with a bonus look of disgust. She left to talk with the manager and was gone several minutes only to tell me there would be no compensation but”you can move'. Thus was tempting since our ocean view from the balcony was of the top of the covered entry to the hotel. I asked to speak to the manager, she was gone even longer and passed me off to the bar and food service manager, Chris, who explained the manager wasn't there. Chris was very professional and sympathetic, took notes, offered us free lunch, and drinks and said she would give the info to the manager...never heard from the manager and nothing else was done. As a side note, the TV was fried when we moved in and had to be replaced. The maintenance guy was quick to respond and replaced it with a brand new tv. The chiseling stopped by day 3 but constant hammering continued for 2 more days as late as 7 in the evening. We come here every year....our group numbering 11 thus year, will definitely be looking for a different hotel. Worst experience ever!

Big THANKS to Yen Major for helping us check in during our recent visit to Moody Gardens. She upgraded us to a suite and helped us track down a cart for our luggage to get all checked in. She made sure we received bracelets for all the attractions and Yen made our stay one that we will never forget. The room was huge with all the amenities we could have thought of. We visited all 3 pyramid exhibits plus the water park area. We ended our last evening by dining at Shearn's. My wife and son were both impressed with such a great experience. Thank you to Yen and all the staff at Moody Gardens. We look forward to returning soon!

We chose this hotel due to their offer of a stay and cruise package where you leave your vehicle and they provide transportation to the cruise dock and then pick you up. The hotel is very charming and in a great location. When you arrive, assuming via car, you are met with the valet. I told them I was using the stay and cruise package. Valet and Front desk were extremely helpful The hotel has a bar and restaurant and although we didn't use it, they booth looked very nice. The public areas in the hotel are spacious and comfy. We loved our room! It must have had 20 foot ceilings! The room has a refrigerator and a coffee maker. There was an ice machine down the hall. We opted to Uber to the seawall to do some sight seeing. Should cost you about $8 to do that and I highly recommend it. Plenty of places to eat near the hotel and the seawall. Back to the room-it was quiet and comfortable and I gotta say-just cool with the retro decor. Getting the ride to the cruise dock was easy. Put your name on the list and get on board (please tip your driver-I think I was the only one who did). The driver took us to the cruise dock where a porter took our bags! Returning was equally easy. You get on the shuttle right where he dropped you off. We had to wait a bit but not a problem. Using the link they provided, my vehicle was waiting for me when we got to the hotel. Couldn't have been easier and was stress free.

What more can you ask for 79 bucks. Great location on the Seawall with view of the pool and ocean. Check in was smooth and staff was friendly. Spent a few hours in the hot tub drinking beers from Fish Tale bar. Room was cozy and cute decor. Bed was comfortable with 6 pillows on each bed. Breakfast had eggs, pancakes, waffles, grits and tacos. Have to eat at the room or pool. No place to sit but to me a minor inconvenience. For those who complain about this hotel don’t!, You spent next to nothing to stay here!

Hotel location is very good, this price is really suitable, breakfast is like other similar hotels, yogurt is very good, the front desk is very good, the scenery is really good, the seabirds are very beautiful

The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!