Guest User
October 27, 2023
Online reservation for one night with half board from 21 to 22/10. When we arrived there, we were informed that the restaurant was closed for a private evening. Despite everything, we were offered an express meal (a few pasta as a starter, two thin slices of meat and a handful of fries, and a fruit salad for dessert). The next morning, it was the worst: for breakfast, some rusks and a café au lait were offered to us in a room where a tsunami had passed: we had to clear a corner of the table ourselves to be able to have our coffee . Pitiful service, unworthy of a Resort hotel**** We express our dissatisfaction at reception, the receptionist is embarrassed by this grotesque situation but she is not in a position to provide us with a commercial gesture. Paying such a price for such poor performance is unacceptable.
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