Liuwuchen
July 11, 2024
Very bad hotel
Facilities: The facilities are very old. The bathroom door cannot be closed and all the bath water is left under the sink.
Service: In the middle of the night, my child was vomiting and had diarrhea. When I called the hotel front desk, no one answered the phone. When I went to the front desk at 10:00, there was no one there. I went to the pharmacy downstairs to close it, and then went to the suite hotel next door to ask around. When I came back around 4:20, the front desk was still there. No one! Ctrip was also unable to contact any staff at the hotel. I went to the front desk in the morning and asked why there was no one on duty at midnight. I was told that I could ring the bell, which was a little bigger than a coin. Don't say I didn't see it. I didn't dare to ring it when I saw it. There was no sign on it. I knew what the bell was? What to do with the fire alarm bell? At around 9 o'clock, a male front desk person on duty told me that the front desk person on duty in the early morning of July 11, 2024 should be called Wang Jing. Madam, I hope the hotel can do a good job in management. Can the front desk person on duty sleep in the back? When I went to the suite hotel next door, there were two staff members on duty!
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