Club Wyndham National Harbor

Very, clean, comfortable and accessible property. Excellent choice of shops & dining locations. Didn’t like the house keeper knocking on my door at 9:15am on day of check out to clean my room, Also said she doesn’t speak English.

Check in was easy and my room was incredibly spacious. Very convenient to the conference area I was attending.

I was "relocated" at the last minute. A voicemail was left the day before; however, I didn't have the time to check VM before my trip. The claim that an email was sent was not accurate. I arrive exhausted to the hotel only to find out that I had to schlep my bags a few blocks away. I had reserved a one-bedroom and my relocated room was not only a two-bed hotel room at the ***lord Conference Center. Very disappointing as I wanted to be away from the big conference and conference participants, which is why I booked at Club Wyndham in the first place. Not okay!

I booked at the Club Windham resort, a condo with two bedrooms. Two days before my business trip, with two kids, they switched the booking to the Goyland convention center, and downgraded it to one bedroom, forcing me to sleep with my kid in the same bed and room. I had to ask for a compensation, which I got, of one night. Then, when I got to the hotel, the pool, which I was planning to use for my kids was under construction. no compensation was suggested.

I wish Club Wynham could have accommodated by allowing me to switch days because I made a mistake on when Veteran's day...….because of this mistake, thinking the holiday was on a Monday and not Friday, I lost a whole day to fully enjoy the resort as I intended. Next time I should have planned better, but it would have been ideal of Wynham would have switched the days for me to enjoy a three day stay at the resort.

Reservation was cancelled the same day of the check-in. Rebooked into a one-bedroom that could not accommodate our needs

This is a little hidden gem. It is a simple property, with a small lobby, amazing customer service and it is perfect for families or business travelers. If you are attending something at the ***lord, this is a great option at great price. It is literally an extremely short walk, and you are there. Ther is a little cut through tunnel as you walk out of the Wyndham which takes you to the front of the ***lord. The parking garage is directly across the street and is easy to get in and out. And it sounds expensive at $24.00 a day to park, but trust me, it is not. I was first put in a three bedroom, and the rooms are large, full kitchen, dining area, two bathrooms and very well appointed. The one bedroom was perfect, it looked newer in decor, with a kitchen, sitting area and bathroom. You get a lot at a great price. The area is expensive, but this is a property I would check out if you have any hesitations. It is very clean, and they go out of their way for great customer service. Everyone I interacted with was very kind. Great job Wyndham! I will be back.

The Club Wyndham is functional but not at all fancy. Housekeeping did not come at all during my three day stay. The decor is very dated . On the plus side, I was upgraded to a suite and the kitchen was a nice amenity.

The front desk staff were amazing. They were friendly and welcoming. The condo was very comfortable and came with a balcony, we enjoyed the fresh air. The location of the hotel was very convenient to the restaurants.