Jess M
January 9, 2025
WOW! What a way to spend your 40th Birthday. Being a special one I wanted to spend it with my family, but with kids of all ages, it’s sometimes hard to find somewhere that allows everyone to have a fun, memorable break. This was absolutely spot on! We had actually been here some years ago and walked away feeling it was shabby chic, with the emphasis on the shabby. It felt expensive and not value for money - but the concept was there. Fast forward 7 years and they have done the hotel up beautifully. The attention to detail was standout and the service and food spot on. Everyone was so friendly! We had The Swan for meal times and I was worried that as we were in a private dining room the service may suffer. This was not the case at all (Thanks to Izzy and Kai). It’s a beautiful room and it made my birthday even more special to all be in there together. After dinner we had a fun game of skittles with all the family enjoying themselves - although a little chilly in there so had to wrap up! The kids absolutely loved the play barn - even the 18 year old! Although our kids fends for themselves, for those with younger children, there is now an area where you can help yourself to hot drinks whilst watching your kids play - a great addition. We loved relaxing in The Lounge by an open fire sampling the cocktail list! We also enjoyed a family game of bingo which was great fun and we made use of the pool too - always a winner! We stayed in The Fleetview room Defoe. Beautifully decorated, coffee machine, a fridge and stunning views onto your own terrace. The kids loved the towels on arrival made into animal shapes, plus their own dressing gowns were a lovely touch! I would certainly recommend and worked well for us plus our 7 and 10 year old. The fleetview rooms on the ground floor can all work as one as the rooms are interconnecting - great for extended families! Shout out to Tracey and Gemma on reception - super helpful in planning this special getaway, thank you! Only thing I would say is that we would have preferred to sign as we went to keep track of our bill as you don’t get a receipt on ordering drinks and food, only at the end of your stay. Look, this isn’t a cheap getaway, but we knew this before we came so keep that in mind. However, despite the bill on check out I was left feeling it was money well spent and I will cherish the memories, you only live once. Here’s to next time! Thank you Moonfleet